How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom left in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Overview

All Invoices

Under "Billing" > "Invoices", you’ll find a list of all invoices.
All invoices in one place, with filter options

Filter Options

Smart Filter (1)

Quick filter for open statuses (= to do)

Filter Bar (2)
If you also want to see drafts or ignored invoices, select the statuses that are deselected by default using the icons. In the filter, you can also filter by invoice type (e.g. a cancellation invoice). Using the keyboard shortcut "Q", you can filter specifically for all invoices you created.

Export (3)

You can then export the filtered view (including text-based filtering) – as an Excel file or a combined PDF download. Another option: Accounting export

Bulk Actions (4)

You can select individual invoices or all invoices, and assign a status or label.
Using "Record Payment", the selected invoices are marked as paid on a chosen date. This can be useful if payment reconciliation happens outside MOCO, but you still want to capture the amounts roughly in your cashflow view.

Targeted Search

Finding Invoices

In addition to the filter options under "Billing" > "Invoices" (see above), the global search offers another option:
You can quickly find any invoice by entering the full invoice number via the magnifying glass at the top right or using the "/" keyboard shortcut. This also applies to deleted invoices.

Finding Reference Invoices

Interim and final invoices, as well as cancellation invoices and cancelled invoices, are now linked more clearly, so the reference is clear from any page.

Swiss QR-Bill

Search by the QR-bill invoice reference
You can also search by invoice reference via global search (or under "Billing" in the "More Options" filter).

Track Changes

Change Log

If an Invoice is changed after it has been created with an Invoice number, you can open a change log below the Invoice view (1). This lets you track all changes in detail.

Comments (History)

Below the Invoice (as with the Quote), there is a “Comments” section for notes and files (2).

Other people can be notified (for approval, additions, etc.)
MOCO shows information with the date for actions
When an Invoice is sent, the email text & email address remain traceable
You can enable the AI voice input option

(English image not yet available)

Locked Invoice

If a payment or a reminder is recorded against an Invoice, editing of the Invoice is locked. The accounting export also locks it.

If you still need to edit the Invoice, we recommend creating a cancellation and issuing a new Invoice. In some cases, the export (by the account owner) and any recorded payments or reminders can be deleted to unlock the Invoice again.

Billing > Report

Location: Billing > Report

Rechnungserstellung Abrechnung ERP Bericht Reporting

(English image not yet available)

The report in "Billing" gives you a clear, at-a-glance overview of invoices that have been created and those planned, along with their status. Amounts are shown net. Payments are the exception. For clarity, these are labelled "Gross".

The tiles can also be shown in the customisable Reports Dashboard.

For a quick overview of all outstanding invoices, use the "Outstanding" smart filter in the menu on the left. It shows all outstanding invoices across all years.

Financial Report

Location: Reports > Finance > Overview

The cross-report Financial Report compares income with purchases. All items are broken down with filters (1). You can export filtered items specifically (3).

Income: Invoices, Billable, and Planned

All amounts are net (= excluding VAT). The “i” under the main figures shows how the totals are made up.

Green: All invoices net on the invoice date, from status Created through to Paid.

Grey: Currently billable and planned billable amounts (hatched: leads with a recorded time period)

(English image not yet available)

Cashflow and Liquidity Planning

Location: Reports > Finance > Cashflow

The "Cashflow" report shows completed and planned payments.

All past and future incoming and outgoing payments (gross amounts = incl. tax) are shown side by side here. Below the chart, you can filter and break down all items.
For example, you can filter by unpaid invoices (1), and the "Days Overdue" column (2) shows how far apart the payment terms and the actual payment are.
Bericht Debitoren Rechnungen

(English image not yet available)

Cashflow Liste – Tool Software für Dienstleister

(English image not yet available)

Individual incoming and outgoing payments can be viewed under "Billing" and "Purchases" in the "Payments" section.

More detailed information about financial reports in MOCO

Compact tiles for your dashboard
Under "Reports" > "Overview", you can use the "Cashflow – Gross Payments" and "Gross Incoming Payments" tiles in this context.

Mehr zu Abrechnung...