Cancellation & Credit Note

1. On the invoice, in the top right, select (1) “Cancel”. 

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2. Choose whether the hours should be released for re-billing.

3. Create the cancellation invoice (adjust or add to it if needed). The cancellation invoice contains the same line items, but as negative line items, as well as a new invoice number. The cancelled original invoice is linked.
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4. The original invoice links to the corresponding cancellation invoice. It is locked once cancelled.

Copy the original invoice and create a new corrected invoice from it, or
create a new invoice from the released line items (see 2.).

If no payments have been recorded yet, MOCO automatically sets both the cancelled invoice and the cancellation invoice to “ignored” (see example). If the invoice has been paid, the payment and refund are recorded as usual, and the invoice and cancellation invoice will appear under “paid” as normal.

If you only want to cancel individual line items on an invoice, proceed as follows:
1. Create the cancellation invoice (see above)
2. Delete all line items you do NOT want to cancel, and label the invoice as “Partial Cancellation”.
3. Save & done

You can predefine a standard text for cancellation invoices, including variables, in the settings.

Important: “credit note” is often used as an informal term. In most cases, what you actually mean is an invoice correction – and in Germany this must be labelled as a cancellation invoice. 
All information on cancellation invoices

Genuine credit notes are independent of an issued invoice. MOCO cannot create credit notes with their own numbering sequence. Current options:
a) Ideally, the other party can issue an invoice.
b) Create an invoice with a negative amount and title it “Credit Note”.

If you receive credit notes, e.g. commissions with supporting documentation, you can

a) record them as a supplier invoice with a negative amount. If you assign the supplier invoice to a project, it generates negative costs on the project and has a positive effect on the profitability calculation.

b) Alternatively, you can record an invoice within the project, name it “Credit note from xy number (see attachment)”, and upload the original document as an attachment. This way, the document is integrated directly into the invoice PDF.

Other income at account level can be recorded under “Billing” > “Payments” > “+”  as a “Payment without invoice”.

Typically, you cancel incorrect invoices and issue a new corrected invoice. 
In exceptional cases where deletion is more appropriate, the invoice can be deleted from the top right corner depending on its status. MOCO ensures retrospective traceability.

When deleting, the billed efforts can be released again. Deletion also requires entering a comment for future traceability. The number of the deleted invoice is not automatically reassigned. 

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Germany requires continuous invoice numbering according to § 14 Abs. 4 S. 1 Nr. 4 UStG. The continuous number (invoice number) ensures that the invoice created by the entrepreneur is unique. However, a seamless sequence of these invoice numbers is not mandatory, according to the VAT Application Decree 

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In any case: MOCO guarantees the traceability of deleted invoices and their numbers (see below).

Manipulating the automatic numbering sequence is always tricky. However, a number can be reassigned as follows:
1. Create an invoice draft
2. Temporarily switch the numbering sequence to "manual"
3. Assign the number (the invoice will be set to "Created")
4. Switch the numbering sequence back to "automatic"

Document with Deletion Reason as Watermark:
Enter the full invoice number or deletion comment in the search (magnifying glass top right or keyboard shortcut "/").

Excel Export
The export includes the invoice with the comment.