Data Security and Operations.

Cloud Software

Independent of Location and Platform

MOCO is a cloud software independent of operating system and platform. You can access your data from anywhere via login. The software is operated through an internet browser: Edge, Chrome, Firefox, and Safari in their latest versions.

Since no installation is needed on your own device (computer, iPad), there are no setup costs. Data cannot be lost in the event of a system crash on your own device.

The additional free smartphone apps (iOS and Android) for time and personal expenses tracking are automatically synchronized. You or your employees install these apps as usual via the App Store.

Always up-to-date

As MOCO is web-based software, all users automatically work on the latest version. Updates occur regularly and automatically, without affecting daily work.

GDPR

MOCO is GDPR-compliant and provides all clients with a contract for data processing. » Detailed information on MOCO's GDPR compliance

SSL Encryption

Data is accessed via SSL. SSL is an encryption protocol that enables the transport of private data over public networks (also used in online banking, for example). All interaction with MOCO is therefore encrypted and private.

Where is my data?

IWB Data Center – independent of external services

MOCO is hosted in Switzerland on managed servers by our in-house partner Netskin GmbH at the IWB (Industrielle Werke Basel) data center in Basel – independent of external services. The IWB data center is the largest carrier-neutral data center in the Northwestern Switzerland region. Uncompromisingly designed and deployed technology ensures the highest operational security.

Meets EU Data Protection Law Standards

The data is subject to Swiss data protection law, which is equivalent to EU data protection law. For Switzerland, the level of data protection required by the GDPR was formally recognized by the EU Commission: 2000/518/EC.

Two-Factor Authentication (2FA)

The additional security layer for MOCO

Each company decides for itself whether to activate 2FA. This ensures that only the respective user can access their account and sensitive data – even if another person knows the personal password. Access to sensitive areas within MOCO requires a code entry from the user. This code is retrievable by the user on their smartphone and changes every 30 seconds. » More information and how to activate 2FA

How you can contribute to security

As an account holder and user, you can significantly contribute to security: with the right passwords, their management, etc. » More information under 4. - 9.

Costs

One Price – All Inclusive

In the so-called Software-as-a-Service model (SaaS), a monthly fee is charged. This eliminates surprisingly high additional costs for setup, maintenance, and updates compared to installed or in-house operated software. The monthly price also includes a convenient, personal in-app service that helps with both general and specific questions.

Backup and Control

Backups

A full backup is created twice daily, and incremental backups are made every minute in between to minimize the risk of data loss. Upon termination of the MOCO account, all » Export options can be used beforehand. For further requests, simply contact us.

Access Control

The hardware is located in the IWB Telecom Basel data center. The data center is certified according to ISAE 3402 SSAE 16 Type II. The only people who have access via chip card and PIN are two members of our team.

No Training Necessary

Easy Operation

MOCO is designed so that smaller companies can quickly familiarize themselves with the easy operation and provided resources. The following resources are available for questions:

• Demo, Getting Started & various videos
• User manual with complete illustrated description of functions
• Personal in-app support from the MOCO team (Core Plan up to 60 days)

For companies wishing to onboard more than 20 employees, a personal Q&A is included. This online session builds on prior self-information » Demo and all individual, more complex requirements and open questions can be directly clarified using the software.

More Questions?