How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Timesheet

Individual, Project, Client, Global | Edit and Reallocate Timesheets | Adjust Billable Hours | Fields, Columns, Signature | Export as PDF, Excel, or CSV File

Individual, Project, Client, Global

Create timesheets at various levels:

Individual, Project, Client

Filter and generate timesheets specifically for individuals, projects, or clients under "Timesheet" (PDF, Excel, CSV).

Project Group

When using Project Groups, you also have the option to generate a timesheet at this level.

Global

With more than 10 time entries and full access to "Projects," MOCO offers an additional "Timesheet" menu item under "Projects" (see illustration). This displays all time entries sorted chronologically. You can filter specifically and export if needed (Excel).

Timesheet comprehensive, global, all-encompassing

Additionally, there is a monthly and annual comprehensive export available under "Reports" > "Time Tracking" > "Project Time" in the top right corner.

Your Own Timesheet

Each individual can create their own timesheet under "Time Tracking" > "Timesheet" (PDF, Excel, CSV).

Edit and Reallocate Timesheets

Through the timesheets, entries can be filtered, reallocated, or corrected.

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Search, Filter, Select

Filter or search entries by text. Use the grey filter area. Click on "More options?" to expand it (1).
Mark and then search entries
Time entries with ticket numbers or keywords can be filtered by tagging the activity description in the time tracking. Entering #455 will display as marked 455 in the time tracking and timesheet. It's visual and easy to filter. Depending on the task management tool integrated with MOCO, the ticket number is automatically stored in the background.
Select/deselect all entries: With a single click (2).
Select/deselect individual entries or entire sections with a click (3).

Reallocate

Reallocate to other projects and services (3) (Select entries in the timesheet and choose "Reallocate" at the bottom left).

Create Extract

Export the timesheet as a PDF, Excel, or CSV file (4).
If entries are marked, only those will be exported.

Edit Time Entry

Adjust activity description (Double-click on the entry or use the dropdown on the right: "Edit").
Set as "non-billable" (Dropdown on the right: "Non-billable").
Reallocate to other services (Dropdown on the right: "Change service").
Split into two entries (Dropdown on the right: "Split". Smallest unit: 15 mins).
Change hours: In the timesheet for projects & clients, you can adjust billable hours. This does not change the actual recorded time. To prevent manipulation, the actual time tracking can only be changed by the recorder in their personal timesheet/time tracking – or via user switch.

Automatically Generated Timesheet for Invoice

When an invoice is created from hours worked – that is based on effort – MOCO automatically generates the corresponding timesheet. This can be downloaded individually or selected as an attachment to the invoice.

Adjust Billable Hours

Recorded project hours can be adjusted with client and project access for progress tracking and invoicing – without altering the target-actual for the individual.

To prevent manipulation of the actual recorded hours, adjustments can only be made in your own time tracking or via user switch. Adjusting the billable hours to the client or project adds another layer. The effectively recorded time and the individual's target-actual remain unchanged.

Requirements & Location of Adjustment

You need project or client access to change the hours, as you make the adjustments either in the timesheet (project, project group, client, global) – or directly in the "Billable Items" (in projects billed by effort).

Stunden für die Abrechnung anpassen

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Impacts

With the adjustment, the following changes

Performance or budget progress and thus the remaining hours
The entry is locked. After overwriting the hours, the individual can no longer edit the time entry (reversible). The individual does not see how the hours were adjusted.
The individual's billability changes with the adjustment of billable hours. For example, interns may have a lower number of billable hours set, while the target-actual remains unaffected.

This does not change

For profitability calculations, the actual recorded hours are still multiplied by the internal hourly rate.
The timesheet for the individual does not change.
The individual's target-actual does not change.

Reports

In the overall time tracking report (Reports > Time Tracking > Overview), the billable hours are crucial. If there is a difference, the tooltip also informatively displays the actual recorded hours, including amounts in account currency.
In the export under "Reports > Personnel > Target-Actual & Billability", the total recorded hours (reference for target-actual) and the (adjusted) billable hours (reference for billability) are included as a column.

Fields, Columns, Signature

PDF timesheets can be customised in the settings under "Layout" > "Timesheets" to meet individual needs.

Fields
You can choose which automatic information and custom fields should be displayed.

Columns
Timesheets can be highly customised through column selection. For example, amounts can be shown or personal names hidden.

Signature
If needed, a section for the signatures of the contractor and the client can be displayed (1).

Page Margins and Letterhead

We recommend defining a simplified letterhead for timesheets. Usually, the logo suffices as the sender is clear.
We can generally adjust the page margins, column alignment/column width of the information upon request at no charge: Contact in-app service.

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Export as PDF, Excel, or CSV File

If a client needs to receive a timesheet monthly, it can be created within the project (or client) under "Timesheet".

For PDF export or print view, a letterhead uploaded in the settings under "Account" > "Letterhead" can be set as the default. If different page margins are required, simply contact us via in-app support.

Stundenauszug als PDF, Excel oder CSV

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Reduce reporting effort while building trust with the client?

Share project report
A client can also be given a restricted real-time view of the project report via a link. This can establish a good foundation of trust, allowing the client to have an overview of the current budget status and project progress at any time.

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