How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Exports

Project Hours

Filterable Global Hour Export

Under "Projects" > "Hourly Report"

Hourly Export by Year or Month

Under "Reports" > "Time Tracking" > "Project Times" at the top right, there is an Excel export for all projects and people.

Individual Hour Exports for Person, Project, Client, etc.

Through the hourly reports on the individual levels (project, client, person, and overall), the time recording can be further filtered and exported specifically (PDF, Excel, CSV).

Projects, Leads, Proposals

Projects

Excel export for project lists is available at the top right (see example image of client projects)
Excelexport Projekte

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Projects with Custom Data

Excel export for the custom project list (Projects > Custom)

Project Profitability

Excel export available in the report "Reports > Projects"

Ongoing Leads

Excel export at the top right under "Acquisition" > "Leads"

Completed Leads

Excel export at the top right under "Acquisition" > "Completed"

Proposals

Excel export and documents at the top right under "Acquisition" > "Proposals"

Invoices and Payments

Invoices by Creation Date

Location: Invoicing > Invoices

Export filtered invoices as Excel.
Download filtered invoice documents in bulk.

Attention: When filtering, select the desired status via the icons

Rechnungen und Zahlungen für Buchhaltung exportieren

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Payments & Invoices by Payment Date

Location: Invoicing > Payments

Export payments as Excel.
Export invoice documents by payment date.

Pre-accounted Accounting Exports

Various accounting exports in MOCO
More on accounting in MOCO

Companies and Contacts

Customers

The export option is located under "Companies" > "Customers" at the top right.
Kontakte als Excel-Datei exportieren

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Suppliers

The export option is located under "Companies" > "Suppliers" at the top right.

Other Companies

The export option is located under "Companies" > "Other Companies" at the top right.

Contacts

can be exported as Excel from "Contacts" at the top right.

When filtering by label, only the filtered companies or contacts are generally exported.

Forecast Revenues

Under "Invoicing" > "Reports" you can export the composition of billable items and planned revenues here.
The same export can also be found under "Reports" > "Finance" at the top right.

Expenditures

Expenditures Inbox & Archive

Typically, the inbox contains pending expenditures, personal expenses, and drafts. The archive holds completed expenditures. Both the inbox and archive offer the following exports in the top right corner:

Individual Items (including details defined at the item level: project name, project number, category, expense account, net, tax, gross, etc. Expenditures can consist of one or more items.
Simple Expenditure Export, not broken down by items.
Batch Download of Receipts

Export der Ausgaben bzw. EIngangsrechnungen und Belegen

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Accounting Export

In addition to the standard exports, an Accounting Export is also available.

Outgoing Payments

Under Expenditures > Payments, you can export all recorded payments.

Export Payments as Excel.
Export Receipts by payment date.

Planned Expenditures

Under "Expenditures > Planned" you will find the exports.

All planned expenditures under "All"
Recurring planned expenditures under "Recurring"

Planning and Absences

Reports > Planning

Export "Planning" Full year per person/day
Export "Absences" Full year per person/day

Reports > Personnel

Export "Target-Actual & Billability" Full year per person/month – Absences, target hours, etc.
Export "Vacation" Vacation account per person and number of sick days per year
Export "Absences" Export absences with daily precision, filterable by specific criteria.

ERP Agentursoftware MOCO Export Abwesenheiten Krankheit

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Personnel > Person > Target-Actual

Export "Target-Actual" Full year per person/day – Absences, target hours, etc.

Working Hours

Person & Individual Period

An excerpt of the working hours per person for any given period can be created under "Personnel" at the person > "Working Hours". Each user can also find this option themselves under "Time Tracking" > "Working Hours" (see image) to create an excerpt.

PDF: Overview
xls or csv: Listing of individual work slots

Arbeitszeiterfassung Auszug Dokumentation

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Person & Entire Year

Under "Personnel" at the person, the export under "Target-Actual" per day provides the target hours, working time, absences, and project times.

All Persons Entire Year

The time tracking of all persons for the entire month or year (xls). Under "Reports" > "Time Tracking" > "Working Hours"

Arbeitszeiten Export Personal ERP Agentursoftware

Arbeitszeiten Export Personal ERP Agentursoftware

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Person/Staff

Exporting personnel data

Under "Staff" at the top right, employee data can be exported as Excel.

Absences, Home Office, Working Hours, Target-Actual, Billability, etc. across all persons

Under "Reports" > "Staff", the comprehensive information displayed there can be exported.
Personaldaten exportieren Business Software MOCO

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Target-Actual on a daily basis for an individual person

Under "Staff" > Person > "Target-Actual" there is an export at the top right, in which absences, home office, working hours, target-actual, etc. are broken down per day. This allows almost any display to be traced.

Exports on absences