How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Exports & Accounting

Excel Export & Receipts | Accounting Export | Transmission

Excel Export & Receipts

There is a straightforward export option for invoice data and receipts. For accounting purposes, we recommend the accounting export (topic to follow).

Export Invoices (XLS & Receipts)

Under "Invoicing" > "Invoices", you can export the pre-filtered invoices (select the desired status using the icons when filtering) as Excel in the top right corner or download the invoice receipts collectively.

The Excel export "Individual Items" includes comprehensive data – including utilised service categories and cost centres. Learn more about defining categories and cost centres

Sammeldownload Rechnungs PDFs Agentursoftware MOCO

(English image not yet available)

Export Payments

Under "Invoicing" > "Payments" you can

Export payments as Excel.
Export invoice receipts by payment date.

For cash accounting (the payment date is applicable, not the invoice date)

Export Invoices for Cash Accounting

For cash accounting, the payment date is applicable, not the invoice date, for tax calculation.
Use this export under "Invoicing" > "Invoices" as well. Filter the invoices from the relevant period and export as Excel. In Excel, filter by the "Paid on" column to get the tax sum for the desired period.

Accounting Export

Billing > Accounting

Use Accounting Export Without Pre-Posting

Use the Accounting Export even if you are not already optimising for a specific accounting setup. This way, you can benefit from all the advantages:

Ignored cancellation invoices and cancelled invoices are automatically included (these are not relevant for debtor management under "Invoices", which is why they are excluded by the standard filtering).
You can always see which invoices have not yet been exported for accounting
You decide yourself how far you want to pre-post

With its Accounting area, MOCO bridges the gap to your accounting. Sales invoices can be transferred to accounting with pre-posting. This not only enables synchronised management of accounting & MOCO, but also reduces effort and costs in accounting.
▶️ Tobias from MOCO introduces the optional Accounting feature in this video.

Activating the Accounting Area

After selecting an accounting option in the settings, you will find the additional sub-item "Accounting" (1) under "Billing" (and similarly under "Purchases"). Before exporting, the accounts should be set up.
» All information on activation and accounting accounts

Reviewing and Editing in the Invoice List

Under "Accounting", MOCO provides all invoices for the accounting export.

As a rule, you export monthly and proceed as follows:
1. Check the debtor (debtor account) and revenue (offset account/revenue account) in the list

2. Select invoices for export
3. Create the export using the "Export Invoices" button at the bottom right.
Exported invoices are automatically locked and cannot be selected for export a second time.

Using labels
The labels used to mark or categorise invoices are also available in the Accounting area (filtering in the side menu + in the manual export).

Ignored status / handling cancellation invoices
The "Ignored" status can include cancelled invoices as well as cancellation invoices, as MOCO automatically sets these invoices to cancelled if no payment has yet been recorded.

If an invoice is cancelled immediately (instead of being deleted), you could ignore it and the cancellation invoice for export.

Kontierung und Buchhaltungstransfer Ausgangsrechnungen

(English image not yet available)

Debtors & Revenue Accounts

The debtor account and revenue account can be overwritten directly here in the list by double-clicking.
All debtors can be managed in the "Accounts" tab . » More about debtors
You can define revenue accounts at service level or invoice level » More about revenue accounts
In addition to revenue accounts, categories and cost centres can also be transferred to DATEV

Exports

Under the "Exports" tab, all exports are listed with the relevant period. The sales invoices included in an export are listed and linked when you click on the export.

Undo accounting exports at any time

In MOCO, accounting exports can usually only be deleted within 24 hours to avoid discrepancies between MOCO and the accounting tool. For a bit more flexibility, the account owner can delete accounting exports at any time.

Transmission

Depending on the chosen accounting option, the transmission of invoice data and receipts to accounting/tax consulting is done manually or via direct transfer:

Manual

Generic CSV export, DATEV CSV format, etc. Find all accounting export options here

The created CSV export is listed under "Exports" with the specified period and is made available to the tax consultant (e.g., monthly) along with the collectively downloaded receipts.

Custom fields on the invoice (single choice & single line text input) are included in the generic CSV export.

Direct Transfer

DATEV Unternehmen online (DUO)

Invoice data including receipts are directly transferred to DATEV Unternehmen online with a click during the export process. After provision, the tax consultant can retrieve and further process the data as booking suggestions.

datev export bestätigen

(English image not yet available)
datev export erfolgreich

(English image not yet available)
Assistance with error messages

Delete Exports

You can track which invoices have been exported in the detail view. CSV exports can be deleted by all authorized users within 24 hours, later only by the account holder. Exports to DATEV Unternehmen online can only be deleted by the account holder.

Mehr zu Abrechnung...