How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Timesheet Extracts

Person, Project, Client, Global | Editing and Rebooking Time Entries | Fields, Columns, Signature | Export as PDF, Excel, or CSV File

Person, Project, Client, Global

Create hourly reports at different levels:

Person, Project, Client

Filter and create targeted hourly reports (PDF, Excel, CSV) for a person, project, or client under "Hourly Report".

Project Group

When using project groups, you also have the option of an hourly report at this level.

Global

With > 10 time entries and full access to "Projects", MOCO offers an additional menu item "Hourly Report" under "Projects" (see illustration). This displays all time entries in chronological order. You can filter specifically – and if necessary, create an export (Excel).

Additionally, there is also a monthly and annual comprehensive export under "Reports" > "Time Tracking" > "Project Time" at the top right.

Your Own Hourly Report

Each person can create their own hourly report under "Time Tracking" > "Hourly Report" (PDF, Excel, CSV).

Editing and Rebooking Time Entries

Time reports can be used to filter, correct, or rebook entries.

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Edit Time Entry

Adjust activity description (Double-click (5) on entry or dropdown on the right: "Edit").
Set to "non-billable" (Dropdown on the right (6): "Non-billable").
Rebook to other services (Dropdown on the right (6): "Change service").
Split into two entries (Dropdown on the right (6): "Split". Smallest unit: 15 Min.).
Change number of hours: To prevent manipulation, the number of hours can only be changed by the recorder himself in his personal time report or in the time tracking. Another user can also do this via the user switch.

Rebooking

Rebook to other projects and services (Select entries in the time report and choose "Rebook" at the bottom left (2)).

Search, Filter, Select

Filter entries or search by text. Via the gray filter area. A click on "More options?" expands it (1).
Mark entries and then search
Time entries with ticket numbers or terms can be filtered here by prefixing the activity description in the time tracking with a tag. The entry #455 will then be displayed as marked 455 in the time tracking and the time report. It is visual and easy to filter by. Depending on the task management tool that MOCO cooperates with, the ticket number is automatically saved in the background.
Select/deselect all entries: With a click (2).
Select/deselect individual entries or whole areas with a click (3).

Create Report

Export the time report as PDF, Excel, or CSV file (4).
If entries are marked, only these are exported (3).

Automatically Generated Time Report for Invoice

When an invoice is created from hours worked – i.e., on a time and material basis – MOCO automatically generates the corresponding time report. This can be downloaded separately or selected as an attachment to the invoice.

Fields, Columns, Signature

PDF timesheet extracts can be customized to individual needs in the settings under "Layout" > "Timesheet Extracts".

Fields
It is possible to choose which automatic information and which own fields should be displayed.

Columns
Timesheet extracts can be highly individualized by selecting columns. For example, amounts can be displayed or personal names can be hidden.

Signature
If required, an area for the signatures of the contractor and the client can be displayed (1).

Page Margins and Stationery

We recommend defining a reduced stationery for timesheet extracts. Usually, the logo is sufficient, as the sender is clear.
The page margins, column alignment/column width of the information can usually be adjusted free of charge upon request: contact in-app service.

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Export as PDF, Excel, or CSV File

If a customer needs to receive a monthly timesheet, it can be created in the project (or customer) under "Timesheet".

For PDF export or print view, a letterhead, which is uploaded in the settings under "Account" > "Letterhead" can be defined as the default. If different page margins are desired, simply contact us via in-app support.

Stundenauszug als PDF, Excel oder CSV

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Reduce reporting effort and simultaneously build a trust basis with the customer?

Share project report
A restricted up-to-date view of the project report can also be shared with the customer via a link. This can be a good trust basis and the customer has an overview of the current budget status or project progress at any time.

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