How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from September 14, 2023

Cashflow & Liquidity Planning in MOCO.

Agentursoftware MOCO: Liquiditätsplanung und Cashflow

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The new Cashflow report is the result of a lot of hard work and dedication (Reports > Finance > Cashflow). The following points have been further developed and added.

Forecast

Expected Income from

Outstanding Invoices (Payable by)
Invoicing Plans (Cut-off date + Payment term)
Billable Hours (End of month + Payment term)
Billable Additional Services (End of month + Payment term)

Expected Expenditures from

Outstanding Expenditures (Payable by)
Recorded Fixed Costs (a payment cut-off date has been added here for precise, day-specific display)
Coming soon: Planned Expenditures (until then, fixed costs can be used as a workaround)

New View

Day-Specific Chart

The report under (Reports > Finance > Cashflow – (1) ) displays your data on a day-specific basis. Previously, the display was monthly.
However, the differences per month will still be displayed as before.
The totals (2) now also show the amounts up to and including today.

Interactive

You can select a particularly interesting or suspicious period in the chart by dragging with the mouse. The selected area turns blue (see image above). The list displayed below then breaks down this period exactly.

Breakdown of Amounts as a Position List

The new position list below breaks down the amounts, making cashflow and liquidity planning comprehensible.
"Days Past Due" (4) provides information on how far apart the payment target and actual payment are. This is particularly helpful for paid invoices (client payment behaviour) and outstanding invoices.

Filter & Sort

Categories filter, to specifically check only the outstanding invoices (3) .
Period filter, to display the specific positions from this period.
Search Term filter, to filter for specific, individual positions.
Sort by Date (3)
Sort by Amount

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Export

The filtered view can be easily exported in Excel format.

New Chart also in the Overview

In the overview (Reports > Overview), the chart has been adjusted accordingly. Clicking on it takes you directly to the detailed report.

Your Checklist

Check whether you have stored this information so that you can use the cashflow report effectively – and thus derive the greatest benefit for yourself.

Add Invoicing Plans in projects (Project list > Smart Filter "Without Invoicing Plan").
Record Fixed Costs or retrospectively enter the cut-off date
Record payments via Bank Connection or CAMT
To start with a specific amount, record a payment without an invoice under "Invoicing" > "Payments" > top right "+".
If you do not (yet) record incoming invoices in MOCO, you can store the sum of (actual and planned) account outflows under "Fixed Costs" to still assess your cashflow.
If you do not record payments in MOCO, you can (e.g. monthly) set all outgoing or incoming invoices to paid with one click. This way, these incomes are also visible in the cashflow chart.