How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from March 03, 2026

Archiving Companies – the New Feature and Possible Use Cases

Clients, suppliers, and other companies can now be archived. Here we explain what archiving does and when it can be useful.

If you archive clients, suppliers, or other companies via the dropdown (1) or on the detail page via the action (2), the company can no longer be selected for new projects, quotes, or leads.

When archiving, you can also mark open quotes, outstanding to-dos, and planned purchases as completed (3). Clients with active projects or leads, and suppliers with draft purchases, cannot be archived.

Re-enable
Archived companies can be re-enabled at any time with a single click.

Reports & Export
Archived companies can be exported at any time. All company data is retained and remains accessible, including in reports, for example.

Firmen archivieren in MOCO

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When is archiving useful?

Hide inactive companies
Archive companies that are no longer relevant (e.g. business closure, insolvency, long periods of inactivity) so they no longer appear in selection lists for new items.

Reflect structural changes
In the case of mergers, renaming, or group structures, archive old companies once all items have been completed, so you only work with the current structure.

Clean up after acquisition or review phases
Archive companies after leads, projects, or reviews have been completed, when it is clear that nothing else is pending – keeping your operational list lean.

Keep your data lean and error-free
Archiving reduces the number of selectable companies and lowers the risk of accidentally assigning new projects, quotes, or leads to the wrong company.

Special Case: "Personal expenses"

Some MOCO accounts have also set up users as suppliers so that personal expenses billing could be assigned to them. For a few months now, you can store the creditor number directly on the user under “Personnel”. If you use the creditor number on the user, you can now archive the corresponding supplier.

Supplier Number in Your MOCO Profile