How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from August 19, 2025

Time Tracking for Agencies: The MOCO Workflow.

Is time tracking a hassle? It doesn't have to be. With the right workflow, this dreaded task can become a routine that actually eases your team's workload, saving you time, stress, and money. In this article, we'll show you how MOCO makes time tracking so simple, quick, and flexible that everyone gets on board. It's a breeze.

Skizze einer Frau, die am Computer Zeiten erfasst.

(English image not yet available)

No more chasing: How to get your team to track time

It's Friday evening, and there's little time left before the weekend – yet not everyone has logged their project hours.

Another scenario: The monthly invoicing cycle is approaching, but some only log their hours half-heartedly or with delays. Project managers are frustrated, team leads send reminder emails. This is the daily reality in many agencies and other project service providers.

Why? Because employees often find time tracking tedious. It's seen as a form of control. Yet, it not only ensures that your employer can invoice correctly – it also offers direct benefits: Less frustration with poorly planned, underestimated projects, as future project efforts become clearer. It aids in self-assessment and provides an overview of one's own billable hours and overtime.

Example: Time tracking can highlight if too much time is spent in meetings. It's in the entrepreneur's interest to reduce this unproductive time, which ideally saves employees unnecessary overtime and boosts their motivation.

So, if the "why" is part of the company culture, only the "how" needs to be right.

And this is where MOCO comes into play: Time tracking is quick and easy, and can even be done on the go.

By the end of this article, you'll know which tools to provide your employees – potentially saving you a lot of time and stress.

Arbeitszeiterfassung und Zeiterfassung in MOCO: Online oder mobil via App.

(English image not yet available)

Time tracking: Simple, quick, and flexible

The core of MOCO's time tracking is the intuitive input. It's flexible and focused on the essentials. Employees can log their hours:

Manually – easy and quick entry of hours in various formats.
Using a stopwatch – for those who want to track their working time live.
By booking suggestions – on planned projects, favourite entries, or directly from calendar appointments. No searching, no memory lapses – the right entries are always ready.
On the go via Mobile App – use the MOCO iOS and Android app for time tracking on the move. Flexibility for employees working from home or on the go.
Especially handy: Sharing – entries can be easily shared with colleagues. So, in meetings, only one person creates an entry, and voilà – it's there for everyone, including the same description.

Each person can choose their preferred method – whether starting the stopwatch in the morning or logging hours collectively in the afternoon, MOCO supports both optimally.

Clear orientation: Planning, favourites, and appointments in view

For personal orientation, MOCO offers the "Suggestions" area – these suggestions can be accessed via time tracking.

Project planning

Projects with their services can be planned in advance. Employees see these in their time tracking and can book directly against them. This ensures higher accuracy, as no service is forgotten and bookings are made accurately.

Favourites

Recurring activities can be saved as favourites. One click – and the entry is set. Favourites save time and minimise input errors. The favourite is offered daily for booking until deselected.

Calendar integration

Through the integration of an external calendar (e.g., Google Calendar or Outlook), all appointments with times are displayed daily and complement project planning. Appointments can be converted into time entries with a click.

Control through transparency – not pressure

MOCO offers self-control instead of micromanagement:

The progress bar in time tracking shows weekly whether the target is met. This allows employees to see if they are on track.
The subscribable weekly email automatically reminds of missing times, reducing the manual reminder effort for team leads.
The Target-Actual comparison provides an overview on a monthly and yearly basis.
Work time reconciliation: In time tracking, it's immediately visible if project times are missing within working hours. With one click, the gap can be filled with an existing or new entry.

(English image not yet available)

Easily fulfil the obligation to track working hours

In addition to project time tracking, MOCO offers working time tracking (1). It provides the time frame, documenting start, end, and breaks (2) – but is independent of projects.

Tool zur einfachen Arbeitszeiterfassung

(English image not yet available)

Benefits at a glance

Activation of working time tracking for individual persons or the entire team – flexibly applicable, depending on legal requirements or internal regulations.
Start/Stop button for daily tracking – simple, quick operation.
Automatic calculation of breaks – for documentation purposes.
Manual entries possible – no incomplete working time tracking due to missed entries.
Preset fixed working hours – minimises daily effort.
Automations via NFC, Wi-Fi, or location – tracking runs automatically without manual entry.

Additional benefit: Working time tracking can also document home office days – useful for internal evaluations or legal proof.

Custom additions: MOCO integrations for time tracking

MOCO deliberately focuses on project business and remains streamlined. For special requirements, there are integrations.

Useful integrations for time tracking

Calendar (Time Tracking) by MOCO: Calendar appointments directly in MOCO time tracking – useful if appointments are to be used as the basis for time tracking.
Quick access via browser extension: Browser extension for direct access via widget – without having to search for the MOCO tab.
Memtime: Tracks activities for time tracking in the background – and can be a solid reminder to fully log project times.
Wi-Fi, NFC, RFID: Automated tracking via environmental triggers – unbeatable for recurring routines.
Practical tip with NFC: Terminal for your office for physical time tracking – ideal for on-site teams.

This is how a time tracking workflow in MOCO might look

Start of the day

Employees check in via desktop or smartphone.
Benefit: From now on, working time runs automatically.

During the day

The team logs hours via stopwatch, manually, or creates them from suggestions (planned projects, favourites, or calendar appointments).
Benefit: There's something for every working style.

End of the day

Employees add missing times via work time reconciliation or manually, or along the suggestions.
Benefit: Complete logging made easy.

End of the week

Final check on the progress bar to see if it's blue, indicating the target was met – usually ensuring complete time tracking.
Benefit: Quickly review days and avoid end-of-month rework.

Reporting

Team or project leaders use the time tracking report and timesheets for controlling and invoicing.
Benefit: No action required from employees, quick overview for supervisors, and transparent invoicing.

Good to know: To enforce timely complete logging and "lock" the tracking for invoicing, time tracking can be locked. Employees can then request temporary access if needed.

Controlling & Reporting without extra effort

MOCO offers extensive options here:

Timesheet per person, project, client, or globally – precise overview of which services cost how much time, basis for optimisations.
Comprehensive reports on time tracking for project and working hours – identify irregularities and gaps across the board and quickly access detailed information.
Export as PDF, Excel, CSV – flexible further processing for internal evaluations or client transparency.
Live display of budget consumption – intervene in time if project budgets threaten to get out of control.
APIs – build additional individual dashboards.

This provides full oversight at all company levels – in real-time, anytime, anywhere.

Conclusion: Ease instead of frustration

MOCO is quickly and well-received by your team due to its simplicity and flexibility. It doesn't feel burdensome but supportive, offering real-time insights for everyone in the company. Thus, a dreaded task becomes a functioning routine. Instead of "chasing," it's "running smoothly."