How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom left in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Additional Options

MobileApp

The Complementary Personal App

Often, by the end of the workday, it's challenging to log all your hours in the online software on your laptop or desktop computer (WebApp). In such cases, you can conveniently catch up on your way home via tram, train, or bus using the iOS or Android app. Both platforms are developed in parallel, so functionalities might slightly differ.

The personal app focuses on features like Target-Actual, Time Tracking, Leave, Receipt Scanning, Messages
More detailed information on the features

The example image shows time tracking options

With an internet connection, the app automatically syncs. You can initiate an update by pulling down the screen.

Download & Login

The iOS app is available on the Apple App Store:
Download the free MOCO iPhone app for mobile time tracking on the App Store

The Android app is available on the Google Play Store:
Download the free MOCO Android app for mobile time tracking on the Play Store

Login on iOS and Android via QR Code

In your profile under Integration, you'll find your personal QR code for logging into the mobile app (iOS and Android). Install the app, scan the code, and quickly log any forgotten time entries or check important budget messages while on the go.

Time Tracking for Planned Projects

With MOCO's capacity planning, you can plan the next 2-3 weeks in more detail. This planning is displayed to your employees as a booking suggestion in the time tracking when accessed (icon at the top right or via the "B" keyboard shortcut).

The planning in MOCO is primarily designed for capacity planning, capturing all projects broadly. However, you can also enter specific project tasks for the next 2-3 weeks. The scheduled person receives a weekly overview via email and a to-do list directly in the time tracking. Time entries can be created directly.

1. Plan projects by the hour

Select the service and use titles & notes for additional information if needed. These will be shown to the scheduled person later and suggested for the subsequent time entry.

2. Each person can view the planning in the time tracking

Use the "B" keyboard shortcut or click on the icon for suggestions at the top right. In addition to planning entries, you can also sync calendar appointments from an external calendar and choose your own favourites.

3. Directly track time on the entry

If the service is selected during planning, the person can directly use the stopwatch on the time entry (mouseover > click on the stopwatch point).

This option is also available in the MOCO iPhone App.

Time Tracking for Tasks

Weekly Preview
Each person can subscribe to the weekly info in their profile under "Notifications" and will receive an overview of the week's planning on Monday morning.

Time Tracking with Favourites

Do you log time on the same projects or services almost daily, often with the same activity description? Mark the relevant entry as a favourite!

1. Mark an entry as a favourite
2. Access suggestions (Click on the "bookmark icon" or use the keyboard shortcut "B")
3. Confirm the entry with "OK" on mouseover or start the stopwatch directly from the point.

If you no longer need the favourite, deselect it using the star icon (3).

iPhone App
You can also find suggestions in the MOCO iPhone App. There, mark time entries as favourites by long-pressing on the entry.

Time Tracking from Calendar Appointments

Show all your appointments directly in MOCO Time Tracking – and turn them into time entries in seconds.

1. In your profile, under "Integrations", enter the iCal URL (.ics) for an external calendar.
2. Show appointments using the bookmark icon (keyboard shortcut "B") in the top right.
3. The appointments will then appear in the grey-highlighted area of Time Tracking, and on mouseover you can create an entry directly from them.

If you create a time entry from a recurring calendar appointment, MOCO automatically suggests the project and service – based on your most recent time tracking entry with the same activity description. You just need to confirm.

You can also find these suggestions in the MOCO iPhone app.

Time tracking from calendar appointments in MOCO

Important: Use the private address (screenshot from Google Calendar):

(English image not yet available)

» Help with calendar integration

Quick Access

With the widget via the browser extension, you can access time tracking without having to search for the MOCO tab.

After installing the Browser Extension for Chrome or Firefox, you can use quick access in the top right of the browser bar to log hours on MOCO for the current days. Each user can find the API key to activate the extension in their profile under "Integrations".

With Command + Shift + K, you can access time tracking via keyboard (you may need to set this shortcut for the browser).

» Installation of the Browser Extension

Tags & IDs

Tags & IDs allow for the transport of ticket numbers or further differentiation of services

Tag = Marker
In MOCO, time entries can be marked with a hashtag "#" – you're probably familiar with this from social media posts. Tags are often used for ticket numbers, but they can also be used to further differentiate services or highlight special entries. You can use this feature and retrospectively:

Filter: In the Timesheet, you can filter by entering a "search term...".
Evaluate: Tags are listed as an extra column "Marker" when exporting the Timesheet to Excel.

All tags that have already been used for a project are automatically suggested by MOCO for new entries when you type a #... if you have previously enabled autocomplete in the settings under "Time Tracking".

IDs
When using a task management tool like Jira or Trello, you record your time directly on tasks (tickets). These tickets have an ID that is stored by MOCO. They are displayed in the Excel Timesheet in the "ID" column, allowing for targeted filtering.

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