How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

To-dos

To-dos | Notifications | Overview of Assigned To-dos | Personal To-dos

To-dos

Tasks not organised in a task management system can easily be overlooked. Say goodbye to sticky notes: With MOCO To-dos, you can effortlessly manage administrative tasks, milestones, and reminders.

Activate
Enable To-dos for the desired areas (Projects, Leads, Personnel, Companies, Contacts) in the Settings.

Capture
Record To-dos directly via the list or on the detail page in the form of a checklist.

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Image caption:
1) Access the compiled checklist
2) Record To-dos for individual projects, etc.

Notifications

Responsible Person Always Informed on Due Dates
When tasks become overdue, the responsible individuals (such as project managers or lead persons) are notified, regardless of whether a person is assigned to the task or not.

Notification on Assignment
MOCO notifies the person when a task is assigned to them. This notification can be disabled in your profile under Notifications.

Overview of Assigned To-dos

In the top right menu under "To-dos," each user can view their assigned tasks as well as those they have personally recorded. By default, the list is sorted by due date (3), allowing you to keep track of the most urgent tasks and quickly see what's coming up in the next few days.

Action Required
MOCO indicates currently overdue personal or assigned to-dos with a blue dot.

Complete

As expected with to-dos, they can be marked as completed or checked off (4).

Filter Options
Filter the list by categories if you want to narrow down specific to-dos, or use the search for specific keywords. Through the filter, you can display and review completed to-dos (5).

Smart Filter
In the project and lead list, you can use the new Smart Filter "Overdue To-dos" to filter for relevant entries.

MOCO To-dos Details

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Stay informed on the go: To-dos are part of the MOCO iPhone App.

Personal To-dos

Each user can record their personal to-dos in MOCO. Simply click on the new to-do icon at the top right of the main menu, right next to the notifications, and get started. Personal to-dos are only visible to the individual.