How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Time Tracking

Recording & Predefining

Activate Time Tracking

Time tracking can be activated additionally. It operates independently from regular (project) time tracking and is intended for companies that are legally or contractually required to record start times, end times, and longer breaks.

The ongoing time tracking also helps in understanding how long a task has taken or how many project hours should be recorded for the day.

Activation for Individual Employees Time tracking can be activated for an employee in the form by granting access rights to "Personnel".
Activation for All If time tracking is selected as the basis for the Target-Actual comparison (Settings > Time Tracking), it will be automatically activated for all employees.

Recording

In the regular time tracking, a new line "Start Work" & "End Work" is displayed above the input form (1). Use Play and Stop to start and stop the time tracking with a click (on the current day) – or click on the time to use the popup to (2) manually record your work units. Breaks are automatically calculated.

Arbeitszeiterfassung Agentur, Consulting, Ingenieurbüro

Arbeitszeiterfassung Agentur, Consulting, Ingenieurbüro

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Predefine & Automatically Fill Work Hours

For regulated work hours, presetting significantly eases time tracking. Only minor adjustments are needed. For other preferences, automatic recording via NFC/RFID tag is also an option.

Preset in Profile
In the profile settings (1), you can set work hours from Monday to Friday under "Work Hours".
Arbeitszeiterfassung Arbeitszeit vordefinieren

Arbeitszeiterfassung Arbeitszeit vordefinieren

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MOCO Fills in for You
MOCO offers the predefined times via a blue link in the time tracking. If you select the checkbox "Automatically enter work hours daily" in the settings (2), it will be entered shortly after the start of the new day – and is ready to fill with project hours at work start.

Mobile App, Automation, Button, Terminal

Besides the regular recording via the web interface, there are other alternatives: From the free MOCO iOS or Android app, to NFC tags, and even physical buttons. For other custom options, the API, the Zapier Action "Record Presence", and automation via the Shortcuts app (iPhone) are available.

Mobile App

With the free Android and iPhone MOCO MobileApp, you can record not only project time but also working hours.

Long Press App Icon for Check-In/Check-Out
On iOS and Android, a long press on the app icon is now sufficient to check in and out for time tracking.

Automate

The iPhone app can be combined with Apple's "Shortcuts" app. MOCO offers two actions for automation: Check-in ("Clock in" for a new work phase) & Check-out ("Clock out" to end an ongoing work phase). This allows for various automations to be created.

3 Examples of Custom Automation

Check-in upon arrival at a defined location (Check-out similarly)
Check-in when connecting to a defined Wi-Fi
Check-in by touching a RFID/NFC tag (stickers can be placed at various locations like a desk or entrance door, available from Amazon or branded via Flyeralarm).
Practical example of a simple self-made "time tracking terminal"

With the upgrade to iOS 13, all iPhone 7 and later models can read and write NFC tags.

The iPhone is compatible with all NFC Forum chips from Type 1 to 5, including: NTAG®, ICODE®, FeliCa™, MIFARE® (Desfire, Plus, Ultralight).

Automatischer check-in Arbeitszeiterfassung iOS

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Physical Button

Working hours can also be recorded using a button. This works simply and without programming knowledge. We demonstrate this with this case study: "Push the button" – Easy time tracking with MOCO & Flic.

Terminal by easy secure

Larger companies looking for a ready-made terminal solution might find easy secure to be the right choice. Easy secure has developed an integration for MOCO. Until we have more helpful information on this, please contact the provider directly if interested: easysecure.com

Documenting Home Office

The time tracking feature also includes an option to document home office days.

Homeoffice dokumentieren

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Print or Export Documentation:

Export with Number of Home Office Days per Person

In the Target-Actual export, there is also a column "Home Office". Per Day & Person under "Target-Actual" for the individual. Per Month and Person under "Reports" > "Personnel".

Display

Under "Working Hours", home office days are displayed in an extra column. The PDF extract there also includes a "Home Office" column.

See next section:

Overview, Extract, Exports

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In addition to the time tracking option under "Time Tracking", users can access an overview and extract under the "Working Hours" menu (1). As a personnel manager, you have this overview and extract option mirrored under "Personnel" for the individual.

Filterable by time period
Absences and home office are traceable.
Entries can still be edited here.
An extract can be created as a PDF (overview similar to web view) with relevant details: date, start of working hours, end of working hours, duration of daily working hours, weekly working hours
Additionally, individual work slots or break times can be tracked via the alternative CSV or XLS extract. (2)

Custom fields selected for the timesheet will be displayed on the PDF extract for working hours.

Working hours are also part of the

Target-Actual export per person and day (3) – for the individual under "Target-Actual"
Target-Actual export per person and month (4) under "Reports" > "Personnel"

An overview for all individuals is also available under "Reports" > "Time Tracking" > "Working Hours":
Arbeitszeiterfassung Bericht Personal

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Clicking on the day (1) provides details (2).
Global export (Excel) of working hours (Excel) per month and year: top right (3).

Filling Work Hours with Project Time

arbeitszeiterfassung und projektzeiterfassung kombinieren

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The gap between project time and work hours can be filled with a single click. This works for both new and existing entries.

VIDEO: Thomas demonstrates the functionality

Tip for accounts with automatic rounding of project hours enabled
Generally, a slight discrepancy in work hours is not an issue. However, if you wish to avoid any deviation, we recommend recording work hours in quarter-hour or 5-minute increments.

Stopwatch Automatically Ends at Work Time End

If you use the stopwatch and click the stop icon, the running timer for project time will also stop automatically.

Irregularities, Compliance with Legal Requirements

Employees quickly identify the need for corrections, easing the burden on supervisors

MOCO can notify about deviations or irregularities. Once the display is activated in the settings under "Time Tracking" > "Work Time Tracking", the information is shown for the individual as well as in the overview.

Personal Notification

Directly in their own time tracking, individuals can see if there are any deviations for the day and correct them (1,2).
In the "Work Times" section, each person can also review the entire month (or a specific period).

Arbeitszeiterfassung Tool Kontrolle gesetzlicher Vorgaben

Arbeitszeiterfassung Tool Kontrolle gesetzlicher Vorgaben

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Overview for Individuals and All Employees

Under "Work Times" (1) for employees and in the overall report under "Reports > "Time Tracking" > "Work Time" (2), the person responsible for personnel can quickly see if there are any irregularities. In both places, details for the day can be accessed with a click. Additionally, in the top right corner, there's an Excel download listing the irregularities.

Arbeitszeiterfassung Tool zur Kontrolle gesetzlicher Vorgaben

Arbeitszeiterfassung Tool zur Kontrolle gesetzlicher Vorgaben

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Notification for Time Tracking Despite Illness

If there are entries for time tracking despite a day of absence, an irregularity is displayed. This is particularly helpful when using automatic time tracking and entering a sick day retrospectively!

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