How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Project Time Tracking

Input & Display | Move, Copy, Share, etc. | Stopwatch | Non-billable Hours | Self-Monitoring

Input & Display

In time tracking, the employee enters their project times (customer projects and internal efforts). The project + service, which was last booked, is preselected.

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Input

Manually in various formats (see illustration)
Using a stopwatch

Our recommendation: Capture times simply and pragmatically in quarter-hour increments, as there are often discussions with the client when capturing every minute. The entire working time is realistically distributed across customer projects and internal tasks.
Times captured by the minute can be rounded up or down to the nearest quarter-hour via +/-!

In addition, working hours (start, breaks, end) can also be recorded. The combination helps to orientate how many hours were needed for the last task.
Other options include recording in conjunction with activity tracking via timeBro or directly from a task management tool such as Trello or Asana.

Display

The saved entries are automatically displayed in hh:mm or decimal numbers (industrial minutes, which are also used for invoicing). The preferred display can be set by each employee in their profile (click on profile picture).
The recording shows the last two weeks, the current week, and a future week.
Absences are displayed.
A progress bar below the week shows live whether the Target of the week has already been met or not (detail info on mouseover).
Project and client names are linked in an entry (with appropriate access rights).

Stopwatch

For those who like to work with a stopwatch (works on the current day) – here's how:

1. Select project and service
2. Enter a description if necessary
3. Start the stopwatch with "Ok"

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A red dot on the tab indicates the running stopwatch (see figure). The time recording stops after clicking on the dot – and can be reactivated by clicking on it again – for example, when resuming work on a project after a phone call.

Good to know

While the stopwatch is running, the activity description can be edited or supplemented by double-clicking on the entry.
The stopwatch automatically stops after 8 hours, because MOCO assumes that stopping was forgotten. MOCO will notify accordingly.
The start time is displayed when hovering over the red dot for information.
The iPhone and Android app are also equipped with the stopwatch function. The stopwatch is synchronized live with the web app and can be started and stopped at both places.

Recommendation when using the stopwatch

To deactivate the quarter-hour rounding when using the stopwatch (Settings > Time tracking), as it rounds off the stopped time at each save. It can be quickly rounded up or down as needed with a click on the +/-.

Stopwatch automatically ends at the end of working hours

If you use the time tracking and click on the stop symbol, the running timer for the project time also stops automatically.

Non-billable Hours

Out of goodwill towards the client, for example, a time entry can be set to "non-billable". It will then be excluded from budget progress. Entire services – such as "acquisition" in a project can also be set to "non-billable".

Non-billable hours are displayed in parentheses

Parentheses can be added manually – or "non-billable" can be selected from the dropdown on the right (1).

Internal projects are generally non-billable and therefore automatically appear in parentheses when entering hours. If you change an internal project to a client project later, please check briefly whether services need to be set to billable.

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Self-Monitoring

Weekly Email

In the profile, the weekly email can be activated/deactivated.
This informs about the time tracking of the past week and thus shows any omissions.

Target-Actual

As an employee, you can always check on a daily basis whether you have met the target:
weekly: Blue progress bar in time tracking
monthly, overall: In the profile under "Target-Actual"
More information

Fill Working Hours with Project Hours

The ongoing working time tracking (optionally activatable for recording start, breaks, end) provides guidance on which project time should still be recorded for the last task or the entire day.

If you use the working time adjustment (see image), you can have the time automatically filled in.
Arbeitszeit Kontrolle Eigenkontrolle von-bis