How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Time Tracking

General | Time Tracking

General

Settings > Time Tracking > General

Zeiterfassung Einstellungen MOCO

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Period Lock

The period lock allows you to lock the entire time tracking. No changes can be made to the time tracking before the selected date. This is particularly helpful when you review and invoice times monthly.
Through a release request, a person can temporarily unlock their time tracking again.

Lock only a project or a service
Individual services that should no longer be booked can also be locked within the project. If you want to lock the entire project for time tracking, select "Lock services" in the actions at the top right of the project.

Time Rounding

Under "Time Rounding," you can set whether time entries for projects should be automatically rounded by MOCO. Options include

quarter-hour or 5-minute increments and the variants:
a) Round up and down. Entries under 15 or 5 minutes are always rounded up.
b) Round up only

Remaining Hours

If a project, service, or person is budgeted, the available remaining hours can be displayed in the time tracking. If you use the "Monthly Budget" option for projects, you can also set the remaining hours display to refer to the month here.

Description

By default, entering a task description for the time entry in MOCO is optional. You can set here whether this input should be mandatory.

Time Tracking

Settings > Time Tracking > Time Tracking

Einstellungen Arbeitzseiterfassung

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Select Basis for Target-Actual Comparison

If you use time tracking as a supplement, you can alternatively choose working hours as the calculation basis for the Target-Actual comparison. This setting applies to the entire account.

Options:
a) Project Time: Based on recorded project hours (= regular time tracking).
b) Time Tracking: Based on recorded working hours (supplementary time tracking from-to)
When this calculation basis is selected, time tracking is activated by default for all users. If project time is the basis, you can choose per user whether time tracking should be activated.

Time tracking is optional and is generally used as a supplement to project time tracking due to legal obligations. It can also be useful to fully capture project time or automatically fill it in.
More info on time tracking