How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from May 16, 2019

"Push the button" – Time Tracking Made Easy with MOCO & Flic.

A guest post by Oliver Ruhm, zeughaus.com, Photos Patricia Keckeis
Arbeitszeiterfassung: Einfach mit dem Flic Button

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Effortless Time Tracking

The team at the agency Zeughaus kicked off the time tracking with MOCO at the start of the year. The initiative came from the team: with precise tracking, everyone knows exactly where they stand. Having a few extra hours logged makes it easier to leave early sometimes — and maintain a healthy work/life balance.

A Dedicated Button Would Be Ideal

Tracking through MOCO's web interface is quite convenient. However, when Oliver from Zeughaus discovered the charming Flic buttons with Zapier integration online, it was time to contact the MOCO team: a Zapier trigger for MOCO time tracking was on the wishlist. MOCO promptly fulfilled the request, allowing the setup to be created:

1. 12 Flic buttons – one for each employee.

2. A Flic Bridge, so the buttons work without a smartphone connection.

3. A fresh Zapier Zap.

Setting Up the Flic Buttons

The discreet Flic Bridge is connected by Oliver to an Ethernet cable. Setup via the Flic App is completed in just a few minutes. Oliver then registers the buttons in the Bridge and the Flic account. Each button is named after its owner to avoid any mix-ups. Important: remember to activate Zapier in the Flic button settings.

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Setting Up the Zapier Zap

Zapier enables the automation of hundreds of online services. At Zeughaus, numerous MOCO Zaps are in use. For example, a corresponding Basecamp project is automatically created for each project in MOCO. If something happens in acquisition, it's posted in Slack, and when a new MOCO contact is created, it automatically lands in our Mailchimp list.

Our Zap is designed to do the following:

1. When the Flic button is pressed, a time entry is created for the employee (check-in or check-out).

2. As feedback for the employees, a notification is posted in the Slack channel #stempeluhr to confirm it worked.

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And Voilà: Time Tracking by Button

Since the end of March, our employees have been tracking their time with the Flic button on their desks: arrive at the office in the morning, press the button, brew an espresso. Press the button at lunchtime, head over to Nico's for a midday pasta. Back at the office, press the button again and continue working. Notable breaks, currently used for darts, can also be recorded with a click. By the way, if the button is accidentally pressed twice, it doesn't matter. All repeated clicks within a minute are politely ignored by MOCO.