How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom left in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from September 21, 2026

Quick Wins September 2026.

Faster purchase approvals, smart time tracking tweaks, and more updates from the past few weeks.

Approve purchases directly

Under Purchases > "Pending approval", you now have the "Approve" option in the dropdown (1). This lets you approve purchases without having to go via the detail page.
More on purchase approvals

Calendar appointments: Project & service pre-filled

If you create a time entry from a recurring calendar appointment, MOCO now automatically suggests the project and service — based on your most recent time entry with the same activity description. You just need to confirm.
More on time tracking for calendar appointments

Delete a quote with online confirmation

Previously, you couldn’t delete a quote with online confirmation. Now, the account owner can delete the entire quote — for example, to clean up test data, or if new details need to be added to the quote after confirmation. When deleting, MOCO shows when the online confirmation was given, and by whom.
More on online quote confirmation

Further improvements

Right-click a planning entry to jump straight to the project or lead (2).
In Time Tracking, you can now search not only by lead name, but also by the saved client — and you’ll find all leads for that client.
In the project timesheet, the quick selection "Last week" is now available (3) — in line with the client timesheet.
Quotes & invoices: the title and description of a line item are always kept together, and are no longer split by a page break.
If an approval has been granted, rejected, or the request deleted, the related notification in your inbox is automatically archived (unless you have "flagged" it).