How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom left in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from August 12, 2026

API Summer 2026: New Webhooks for Bookkeeping Exports and More

Webhooks help you respond to events in real time. New additions include project groups, time balance, planned purchases and – most exciting of all – bookkeeping exports.

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MOCO webhooks let you react to events in MOCO, such as a project update, a new time entry or the deletion of a contact. They are an alternative to solutions like Zapier and Make, and allow you to implement these workflows on your own infrastructure.
More on Webhooks in MOCO

New Webhooks

Project Groups

If a project group changes, the new webhook is triggered – handy for anyone who wants to keep groupings up to date in an external system without having to poll regularly.

Time Balance

If the time balance (User Work Time Adjustments) is adjusted manually, the new webhook notifies you straight away – for example, so you can automatically pass the change on to another system.

Planned Purchases

If a planned purchase is created, updated or deleted, the new webhook notifies you in real time – useful if you track planned purchases in your own overview or planning.

Bookkeeping Export

If you use one of the bookkeeping systems supported directly, you already have suitable export options available (direct transfer or export in the target format). For all other bookkeeping systems, the only option so far has been to download the CSV file via the neutral bookkeeping export, adjust it to your system’s requirements if needed, and then import it manually.

The new webhook for bookkeeping exports changes that. As soon as a new export for Invoices or Purchases is created in MOCO, you receive an immediate notification – you can then fetch the export data directly via the API, removing the need for a manual CSV download.

This webhook lays the groundwork for building your own integrations with bookkeeping systems that MOCO does not support directly. The export is still initiated in MOCO. After that, notification, data retrieval, and generating the right import file can run automatically in the background. The actual transfer to the target system then happens – depending on what it supports – either via an interface or by importing the generated file.