How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from November 24, 2025

Quick Wins November 2025.

Some have been online for a while, here’s a recap: the latest Quick Wins to further simplify your daily work with MOCO.

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Filter Custom Project List by Label

In your custom project list, you can filter projects by label (1). This helps you find relevant projects even faster. Use labels to temporarily mark or categorise projects.
More about the custom project list

Enter Holidays for Multiple People

In planning, you can directly enter holidays for multiple people (2). Click on a team to select all members of that team.
More about holidays

Analyse Time Tracking on Leads in Export

From the lead, you can access time tracking with a single click (3). The time entry is pre-filled appropriately, and you can start the stopwatch with one click. Times recorded on leads can now be analysed via the leads export.
More about time tracking on leads

Further Optimisations

Extended Working Hours Export
The working hours export has been expanded to include columns for "Absence" and "Comment".
Account for Personal Expenses in Accounting
When you transfer submitted personal expenses as a purchase to DATEV, the employee's name is now set as the supplier. This allows the personal expense to be directly accounted for in bookkeeping.
Deactivate Letterhead
If letterhead is used in a document, it cannot be deleted. Instead, you can now deactivate unused letterheads to hide them in new documents and keep the selection clear.