How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from October 08, 2025

Quick Wins September 2025.

In recent weeks, as usual, several minor optimisations have been made to the software to make your workday easier. You might have already noticed some of them – here’s a brief overview:

E-Invoice: Neutral Email for BT-34

By default, the contact's email address is used as the "Electronic Address – BT34" for the E-Invoice. Now, you can override this by entering a different email address (1).
More on activating E-Invoice & settings

Images in the Service Catalogue

Images can now be stored in the catalogue and later inserted into the Proposal.
More about the catalogue

Undo Accounting Exports Anytime

Accounting exports in MOCO can usually only be deleted within 24 hours to prevent discrepancies between MOCO and the accounting tool. For added flexibility, account holders can now delete accounting exports even after 24 hours.
More on accounting export outgoing invoices

Software Quick Wins September 2025

(English image not yet available)

Invoicing Info in Timesheet Export

The XLS export under Projects > Timesheet and Reports > Time Tracking includes a new column with invoicing information that you otherwise see in the Timesheet (2). This indicates which Invoice the hours have been allocated to or if they have been marked as already invoiced.
More on time exports

Minor Optimisations

Info on Attachment File Size
MOCO now shows you the file size of attachments – both in edit mode and below a saved Proposal or Invoice.
More on attachments
Small Change to Notification on Expenditure Assignment
When an Expenditure is assigned or a new Additional service is created from an Expenditure, you as the project manager will be notified. Each user can control the notification in their profile.
More on notification settings
Optimised Tiles
The naming of the two tiles "Work at hand" and "Project Budgets Remaining" has been changed to "Not yet performed" and "Not yet invoiced" (3). This aims to clarify which amounts are covered.
More on the business dashboard