Invoicing: Cancellation Invoice, Credit Note and Deleting an Invoice |

Cancellation & Credit Note

Cancellation Invoice / Invoice Correction | Credit Note | Delete Invoice

Cancellation Invoice / Invoice Correction

If you need to retract an incorrectly issued invoice, it is cancelled. During cancellation, a cancellation invoice is created. The original invoice remains intact.

Cancelling

1. Select (1) "Cancel" at the top right of the invoice. 
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2. Choose whether to release the hours for re-invoicing.

3. Create a cancellation invoice (adjust or supplement if necessary). The cancellation invoice contains the same items but as negative entries – along with a new invoice number. The cancelled original invoice is linked.
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4. The original invoice links to the associated cancellation invoice. It is locked due to the cancellation.

Create a New Corrected Invoice

Copy the original invoice and create a new corrected invoice from it or
create a new invoice from the released items (see 2.).

Invoice Status "Ignored" or "Paid"

If no payments have been recorded, MOCO automatically sets the cancelled invoice and the cancellation invoice to "ignored" (see example). If the invoice has been paid, the payment and refund are recorded as usual, and thus the invoice and cancellation invoice are regularly marked as "paid".

Partial Cancellation

If only certain items of an invoice need to be cancelled, proceed as follows:
1. Create the cancellation invoice (see above)
2. Delete all items you do NOT wish to cancel and label the invoice as "Partial Cancellation".
3. Save & Done

Credit Note

Invoice Correction

Important to note: 'Credit Note' is a colloquial term. Typically, you mean an invoice correction – in Germany, this must be explicitly named a cancellation invoice. 
All information on cancellation invoices

Creating Genuine Credit Notes - e.g., for Commissions

Genuine credit notes are independent of an issued invoice. MOCO cannot create credit notes with its own numbering sequence. Current possible methods:
a) Ideally, the counterpart can issue an invoice.
b) Create an invoice with a negative amount and label it as a "Credit Note".

Receiving a Credit Note

If you receive credit notes, e.g., commissions with a receipt, you can

a) record them as an incoming invoice with a negative amount. Assign the incoming invoice to a project, which generates negative costs on the project and positively impacts the profitability calculation.

b) You can also record an invoice within the project, name it "Credit Note from xy Number (See Attachment)" – and upload the original receipt as an attachment. The receipt will be directly integrated into the invoice PDF.

Other income at the account level can be recorded under "Invoicing" > "Payments" > "+"  as "Payment without Invoice".

Delete Invoice

Typically, you cancel incorrect invoices and issue a new corrected invoice. 
In exceptional cases where deletion is more appropriate, the invoice can be deleted from the top right corner depending on its status. MOCO ensures retrospective traceability.

What Happens When an Invoice is Deleted

When deleting, the billed efforts can be released again. Deletion also requires entering a comment for future traceability. The number of the deleted invoice is not automatically reassigned. 

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Common Misconception "There Must Be No Gaps"

Germany requires continuous invoice numbering according to § 14 Abs. 4 S. 1 Nr. 4 UStG. The continuous number (invoice number) ensures that the invoice created by the entrepreneur is unique. However, a seamless sequence of these invoice numbers is not mandatory, according to the VAT Application Decree 
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In any case: MOCO guarantees the traceability of deleted invoices and their numbers (see below).

Reassigning an Invoice Number

Manipulating the automatic numbering sequence is always tricky. However, a number can be reassigned as follows:
1. Create an invoice draft
2. Temporarily switch the numbering sequence to "manual"
3. Assign the number (the invoice will be set to "Created")
4. Switch the numbering sequence back to "automatic"

Traceability: Finding Deleted Invoices

Document with Deletion Reason as Watermark:
Enter the full invoice number or deletion comment in the search (magnifying glass top right or keyboard shortcut "/").

Excel Export
The export includes the invoice with the comment.

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