How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Why and How to Plan

Why? | Plan for the Long Term | Plan in Detail Promptly | Plan Provisionally | Planning Leads

Why?

Capacities are often overestimated

As a rule, it is overestimated which projects can fit into a certain timeframe with the existing staff. A solid workload is important for employee motivation – occasional peaks in the service provider business are normal – but permanent overload leads to a poor working atmosphere and high turnover. Training new people causes more costs and slows down existing teams.

Coordinate interests, reduce hustle

Resource planning is the reservation system for the entire company. Different interests come together in this tool. Using this tool across the entire company, takes the hustle out of the daily work routine. As with an airplane, a seat cannot be occupied by multiple people (in our case projects).

wozu projekte langfristig planen

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Stakeholder Groups

Project Manager
The PM wants to have resources guaranteed for his projects. He does not want project competition among employees, as this would jeopardize the fulfillment of his project. He coordinates with other project managers, the team leader (regarding holidays), and the employee during planning.

Team Leader
The TL is responsible for the highest possible utilization of his team. He strives to balance absences (vacations), internal and external projects.

Salesperson
The salesperson must be able to know at all times which resources he can and must sell, otherwise he makes false statements to potential customers or fails to meet his targets.

Entrepreneur
The entrepreneur wants to understand the utilization of his company and be able to take appropriate steps (marketing, sales, hiring/firing staff).

These roles can also be combined in one person.

Plan for the Long Term

Lay out larger projects completely and roughly in the planning

To be able to make statements about capacities and utilization in the coming months, a long-term, rough planning of the budgeted time efforts makes sense. This is less about individual hours.

→ Keeps the planning simple and tangible.
→ In contrast to detailed planning, this method greatly reduces the maintenance effort.

Utilize but do not overload

Capacities are often overestimated. We recommend planning only about 70-75% of the daily target for rough planning. So, for an 8-hour day, not 8 hours but only 5-6 hours. The difference serves as a buffer for e.g., meetings, spontaneous deployments, spontaneous small projects.

A utilization of 60% is generally considered to be cost-covering. If a person is constantly over-planned, it leads to overload. Overload results in poorly running projects, higher sickness rates, costly new hires, which could have been avoided with good planning.

Plan in Detail Promptly

Plan the upcoming 2-4 weeks in more detail

The rough planning helps to estimate the workload weeks and months in advance. Small projects and spontaneous tasks often become clear only at very short notice – here, the rough planning for the coming weeks can be adjusted as needed and made more detailed.

Record times on tasks

Scheduled individuals can have the projects displayed directly in the time tracking system and book hours on them.
Learn more about time tracking on tasks

Plan Provisionally

Mark entries as provisional if they should not yet affect a specific person's workload.

You can find this option in the entry under "Additional Options" or by right-clicking in the menu.
Vorläufige Planung in MOCO

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The yellow highlight in the image shows how the provisional marking frees up the schedulable remaining hours for the person.

Display in the Report

The annual overview shows the schedulable remaining hours per month and team or person with and without provisionally planned projects.
More about the report

Planning Leads

Use capacity planning to identify bottlenecks early on. To do this, you place leads into the planning – and can adopt the planning when creating a project.

Planned leads are displayed in white with a dashed border as opposed to projects (see title image). The color is selectable or adjustable, just like with projects.

Leads Akquise Kapazitätsplanung

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Adopting the planning when creating a project

When you get commissioned, you set the lead to "Won" and create the project. If you select the checkbox "Adopt planning" in this step, all planning entries are transferred to the project.

Adjusting entries later
You can also adjust an entry later by simply choosing the new project instead of the lead. With a series entry, this changes all entries with one click.

Lead lost
If you do not get the contract, you set the lead to "Lost" or "Cancelled". As with an archived project, you are made aware of entries that may need to be deleted through softened entries.