How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from June 02, 2026

New MCP Commands for Contacts and Leads

Use the AI chatbot to quickly update contact details, create new contacts, or turn your sales conversation into a lead in MOCO in seconds.

KI-Chatbot erstellt einen neuen Lead und Kontakt in MOCO über die MCP-Schnittstelle

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Commands at a Glance

The following new tools are now available via the MOCO MCP interface:

Contacts

find_contacts – Retrieve contacts
create_contact – Create a new contact
update_contact – Update a contact

Leads

find_leads – Retrieve leads
create_lead – Create a new lead
update_lead – Update a lead

Examples of Use

After your sales call
The initial call is over, and the potential client has shown interest. Briefly tell the AI chatbot who you spoke to and what it was about. The AI creates the contact in MOCO and immediately sets up a related lead.

Keep an eye on your leads
Want to know which leads are currently open, or what your pipeline looks like? Just ask the AI chatbot — it pulls all relevant leads from MOCO and gives you a quick overview.

Assess capacity
A promising lead, but can you actually commit? Have the AI compare the lead details with ongoing projects and scheduling in MOCO, and check whether, and when, you have capacity for a new job.

How to Use the New Tools

To use the MCP tools, you need an MCP integration connected to your MOCO account. Here you can find information about the integration. If you already have an MCP integration, you may need to reconnect (depending on the AI agent) and actively select the new actions in the integration settings.