How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from July 02, 2025

Quick Wins for Enhanced Transparency and Control.

With smart automation, your MOCO routine becomes even more effortless. Through targeted additions in reports, exports, and workflows, you always maintain an overview and control.

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Incorporating Leads in the Capacity Report

In the "Planning" report, planned leads are now also considered. The revised tooltip illustrates how the planning is distributed (1).

Expanded Document Preview

Documents can now be accessed directly from the list via the document icon in more locations, without needing to open the document page (2).

Automatic Transfer of Supplier UID from E-Invoices to Master Data

If an incoming invoice (E-invoice format) contains the UID of the selected supplier, and no UID is set for the supplier in MOCO, MOCO automatically records the UID from the invoice for the supplier.

Time Tracking: Keep Suggestions Visible

Do you use favourites, calendar entries, and planning as suggestions for time tracking? MOCO now remembers whether you have expanded the suggestions or not for your next visit to the page (even after a reload).

Further Optimisations

The absence type and any attached comment are displayed in time tracking when you hover over an absence with the mouse (3).
The export of recurring additional services (under Projects > Additional services) now includes the start and end date.
The "Work at hand" report displays the total number of home office days.
When you send a proposal or an invoice, the notes document which letterhead was used.
If you copy a project and include the additional services, the AS groups are also copied.
If the IBAN read by OCR differs from the IBAN stored for the selected supplier, MOCO displays a warning and offers to adopt the supplier's IBAN.
Saving Invoice Drafts
Drafts are saved just like created invoices due to developments in E-invoicing. This means: After layout changes and changes to custom fields, e.g., in the project, the draft must be saved again.