How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Mobile Apps

iOS and Android

The Complementary Personal App
Often, by the end of the workday, it's hard to log all your hours in the online software on your laptop or desktop computer (WebApp). In such cases, you can conveniently catch up on this during your commute home on the tram, train, or bus using the iOS or Android app.

The Mobile App includes the following features:

Target-Actual: Current and monthly
Holiday: Holiday account with leave requests (see example image)
Time Tracking: Record work and project hours
Receipts: Scan and record personal expenses and expenditures
Inbox: Notifications including push options

Development for iOS and Android occurs in parallel, so functionalities may slightly differ.

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The iOS App is available on the Apple App Store:
Get the free MOCO iPhone App for mobile time tracking in the App Store

The Android App is available on the Google Play Store:
Get the free MOCO Android App for mobile time tracking in the Play Store

Login on iOS and Android via QR Code

In your profile under Integration, you'll find your personal QR code for logging into the mobile app (iOS and Android). Install the app, scan the code, and quickly log forgotten time entries or check important budget messages on the go.

Target-Actual

For your quick Target-Actual check – just as you find it in the WebApp via Profile.

Annual balance up to the current day
Balance per month

Holiday

Check Holiday Days and Submit Holiday Requests

Holidays and Available Remaining Days
Approved and Pending Holiday Requests
Record Holiday Requests

Time Tracking

Project Time Tracking & Work Time Tracking

Display of personal absences (with comments)
You can tag entries with "#Description"
Share, copy, move time entries, set as billable/non-billable
Use stopwatch
Work time tracking manually or automatically (Localization, Wifi, NFC etc.) – including home office
Fill work time with project time (long press on entry)
Target-Actual display for the week with progress bar directly in time tracking
Show suggestions for time tracking and record times accordingly

With an internet connection, the app automatically synchronizes. You can initiate an update by pulling down – or via the menu at the top left.