How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Target-Actual

Target Hours/Weekly Model | Target-Actual Comparison | The Time Account | Overtime Compensation

Target Hours/Weekly Model

Target hours are the agreed hours defined in the employment contract. In MOCO, target hours are recorded using the weekly model.

→ Watch VIDEO on Target-Actual & Leave

Setting up the Weekly Model

When adding a new person, the weekly model can be adjusted on the detail page. Adjustments can also be made under "Target-Actual" for the individual. Central management and control can be found under "Personnel" > "Weekly Model" (1).

HR Sollstunden bzw. Wochenmodell definieren

HR Sollstunden bzw. Wochenmodell definieren

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A default weekly model with 100% workload is created for each new employee. This is based on the basic hours defined under "Account" settings. Adjust the model accordingly for part-time employees (2).
Weekly hours are distributed from Monday to Friday, including morning/afternoon sessions. If 0 hours are entered for a whole day or just morning/afternoon (3), it will be shown as absent in planning and reports.
Changing the workload: Each weekly model is assigned to a specific period. The current weekly model is ended, and a subsequent one is created (3).

Case Study: 90% and Absent Every Other Friday

Option 1 Enter 8 - 8 - 8 - 8 - 8 – and mark an absence day "x" every other week in planning. This allows flexibility to move the absence day to another weekday.

Option 2 Enter 8 - 8 - 8 - 8 - 4 – This balances the target over the weeks. This way, there's no need to manually enter absences. The employee can independently mark "Not schedulable" on Fridays when absent.

Target-Actual Comparison

Target vs. Project Time or Working Time
Whether you want to use time tracking or the optional working time tracking as the basis for comparison can be set for the entire account (Settings > Time Tracking). Regardless, we recommend that all employees in the company record all working hours on projects – including internal times. This is the only way to have a complete picture and see where all the non-billable time goes.

... across the board

For all personnel, there is a comprehensive report under "Reports" > "Time Tracking" and "Reports" > "Personnel"

... for the individual

Current, Year, Month, Day
under "Personnel" at the person > "Target-Actual".

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1. Annual Target Hours and Actual up to (and including) today.
2. Monthly Balance
3. Weekly Target Hours: The weekly model reflects the agreed weekly hours. Changes are directly visible in the calendar and totals.
4. Annual Calendar: The calendar visually displays the target hours per day.
5. Tabular Calculation of Target Hours
6. Time Account: Use for credits, compensations, or individual corrections. The employee does not see this option.
7. Excel Export: For a detailed breakdown per day (Target, Absences, Time Tracking, Working Time Tracking, Difference, Target-Actual per date, etc.).
8. Current Balance up to and including today. The negative or positive number below shows the current difference to the target up to today. This number is traceable below the "i" and via the export (7).

Each person also has this overview available in their own profile (click on the profile picture at the top right).

Weekly Status

Each person sees the Target-Actual in their time tracking as a progress bar with tooltip info. If working time tracking is chosen as the basis for the Target-Actual (account settings), this is visible in the tooltip.

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Weekly Review, Reminder for Each Person

The weekly email on Monday contains a review of time tracking and the Target-Actual (the weekly email can be activated in the profile under "Notifications").

The Time Account

Under "Target-Actual" for employees, you'll find the time account. Here, you can record credits, compensations, or individual adjustments. The employee cannot edit anything in their profile under "Target-Actual".
Zeitkonto für Gutschriften oder Abzüge

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With the time account, you can, for example

Enter the current hour balance when starting with MOCO.
Deduct monetary compensations for overtime (see example).
Make individual adjustments.

Overtime Compensation

Compensating Overtime

To compensate for overtime, enter it in Planning > Not Plannable. If the employee does not work on that day, the overtime hours automatically decrease by the daily target hours.

Deducting Paid Overtime

Paid overtime can be deducted in the Time Account with an appropriate comment.

Carrying Overtime Over to the Next Year

In MOCO, you can automatically carry over overtime with a click for each person or for all individuals (see image). For a manual carryover, subtract the remaining days in the current year and credit them to the new year.

We have compiled all the information about the year-end transition here.