How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from July 15, 2022

Batch Actions for Companies, Timesheet Directly Integrated, SKR 03 & SKR 04 Adoption & More.

Verschiedene Updates: Mehrfachaktion zu Firmen, Stundenauszug direkt integriert, SKR 03 & SKR 04 Übernahme & mehr

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Companies

Batch Actions for Labels and Responsible Person
You can now select multiple companies at once to assign a label or change the responsible person (1).

Invoices

Invoice Number as Part of the Invoice Reference
The QR invoice reference for new clients now includes the invoice number instead of an independent ID (excluding letters and special characters). Existing accounts should contact support for adjustments.

Advance and Final Invoices, as well as Cancelled and Reversed Invoices, are more visibly linked, ensuring clear reference from any page.

Timesheets

Info Block Display Fully Controllable
Under "Layout" settings, you can now control the display of all information in the info block (2).

Timesheet Directly Integrated into Invoice
Automatically generated timesheets can now be directly saved with the invoice document. Select the timesheet at the bottom of the invoice form, where receipts can also be chosen. If the selection was already made under "Invoicing" in the project, the timesheet will be automatically selected (3).

Accounting

SKR 03 and SKR 04 Directly Offered
The SKR 03 and SKR 04 accounts are directly offered for adoption in the expense accounts.

Management of Creditor and Debtor Accounts Also in Settings
Creditors and debtors can now also be managed in parallel under "Accounting" in the settings.

Display of Payment Sender for Unassignable Payments

For incoming payments that do not match MOCO outgoing invoices, the payment sender information is displayed.