How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom left in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from September 16, 2026

Overview: Summarise Projects, Companies, and People with AI.

Instead of pulling together all the data yourself, you can use the new AI feature “Overview” to generate a concise summary of a project, a client, a supplier, or specific people at the click of a button.

Screenshots of MOCO’s AI “Overview” feature showing concise summaries for projects, clients, suppliers, and people.

Enable

Enable the AI feature in Settings under Account > AI.

As before, all AI features are free during the beta phase. The feature is only available to individual users if they meet the minimum requirements for access rights (see below).

Create an Overview

In a project, for a client or supplier, or under “People” for a person, hover your mouse over the MOCO eye on the right-hand edge of the screen and select the “Overview” action. MOCO takes a moment to think and then writes a succinct report about the item.

Because the overview is generated on demand, it will vary from case to case – MOCO only describes what is genuinely relevant to the situation. It also only includes aspects that the individual user has access to.

Project

You can see at a glance what is currently being worked on, whether the budget and Billing figures are on track, and what is coming up in planning. Anything unusual – such as a budget overrun or a larger discrepancy between planned and recorded hours – is highlighted directly.

Requirement: Access to the project plus restricted access to planning, or full access to Billing.

Client

The overview shows activity across all projects, the client’s importance to your business, and the status of open quotes and invoices. This helps you quickly spot, for example, whether an invoice is overdue or whether the order situation has changed.

Requirement: Access to the client plus full access to projects, Billing, or acquisition.

Supplier

At a glance, you can see how significant a supplier is in terms of costs, whether purchases have changed recently, and what open or planned payments are coming up.

Requirement: Access to the supplier plus full access to purchases.

Person

The overview summarises utilisation and time tracking, shows current areas of focus, and flags upcoming absences or plans – without listing individual time entries.

Requirement: Access to the person.