How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from April 22, 2026

API Updates Spring 2026

The MOCO API is getting new endpoints and plenty of additional data fields. Retrieve letterheads, create Purchase drafts, and work more flexibly with the existing interfaces.

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New Endpoint: Letterhead

From now on, you can retrieve letterheads via a new endpoint and use the result, for example, to select the letterhead on Invoices and Quotes.

New Actions

Create and delete Purchase drafts
You can now create Purchase drafts via the API and also delete them.

Archive companies
Clients, suppliers, and other companies can now be archived via the API.

Projects: Trigger recurring additional services
Recurring additional services in MOCO can be triggered early when needed. This is now also possible via the interface.

Report: Delivered / Planned

Retrieve data from the new Delivered vs Planned report via the API.

New Data Fields

Projects

Billing plan for time-and-materials projects

Retainer projects now support default values for invoicing: "retainer_billing_date", "retainer_billing_title" and "retainer_billing_description". These values are used as a template when creating the Billing plan.

Favourite flag

Using the "skip_favorite" field, you can decide whether the project is saved as a favourite for the project owner in planning, or not.

Service period for additional services

If you create multiple additional services in a project via a bulk action, you can now also specify the service period.

Invoices

Debt collection

If you use the debt collection service via MOCO, you can retrieve the relevant debt collection process information on Invoices.

Revenue categories

You can now set the "revenue_category_id" field per invoice line item.

Creditor Reference

The "creditor_reference" field is now available for Swiss QR Invoices.

Payment reminders with file

Payment reminders now include a "file_url" that you can use to download the PDF.

Optional line items

You can now mark line items as optional in Invoices.

Purchases

Total net/gross in drafts

Using the "net_total" and "gross_total" fields in Purchase drafts, you can retrieve the total net and gross amounts.

VAT code per line item

When creating Purchases, you can now store the "vat_code_id" for individual line items. The previous tax rate as a value is officially deprecated.

Companies

Invoice format and payment method

Store the invoice format ("invoice_format") and payment method ("default_payment_means") on Clients. This is useful, for example, if you want to move existing clients to the new invoice formats ZUGFeRD or XRechnung.

VAT code

Using the "customer_vat_code_id" field for clients, or "supplier_vat_code_id" for suppliers, you can store the tax rate as a VAT code.

Account holder and BIC for suppliers

Store the account holder ("bank_owner") and BIC ("bic") for suppliers to complete the payment details for bank transfers.