How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from February 09, 2024

Custom Business Dashboard: Choose & Arrange Tiles.

Different working methods, different responsibilities? Choose now which tiles you want to see under Reports > Overview (Click on the logo).

Configure Dashboard

For the overview, a user still needs full access.
1. Click the settings gear at the top right of the report.
2. Select the most important tiles for you and arrange them in the desired order.

Einstellungen Dashboard ERP Agentursoftware MOCO

Einstellungen Dashboard ERP Agentursoftware MOCO

(English image not yet available)

New Tiles Available for Selection

Existing and new tiles are available. The title links lead to detailed reports or lists. As before, all amounts are net – unless it concerns payments – then "gross" is noted in the title. The first version offers the following new tiles:

Proportion of Billable Hours: Summarises the report under Reports > Time Tracking > Project Time. Indicates how many billable project hours were recorded compared to total hours.
Completed Leads: Compact info on Leads > Completed. Indicates the volume completed in the year. The completion date counts.
Weighted Volume of Leads: Tile from the Lead report. Shows the volume calculated over probabilities in the sales pipeline and informs about the volume without weighting below.
Total Expenditures: Tile from the Expenditures report. Recorded expenditures and how many of them are unpaid.
Expenditures: Tile from the Expenditures report. Shows recorded and outstanding expenditures monthly. Also planned expenditures.
Invoiced & Billable: Tile from the Invoicing report. Shows created invoices and how many of them are paid and unpaid.
Expenditures by Supplier: Existing tile under Finance > Overview, which is intended to be phased out there. Shows the 4 suppliers with the largest expenditure sums.
Invoiced by Client: Existing tile from Finance > Overview, which is intended to be phased out there. Shows the 4 clients with the largest invoice amounts. Helps identify potential concentration risks.
Outgoing Payments: Tile from the Expenditures report. Shows monthly outgoing payments. Links to the cash flow report, which breaks down the payments.
Incoming Payments: Tile from the Invoicing report. Shows monthly incoming payments. Links to the cash flow report, which breaks down the payments.

Business Dashboard ERP Agentursoftware MOCO

(English image not yet available)

More tiles are in development and will follow.

Almost Invisible Accompanying Optimisations

Technically Reestablished
In addition to the new selection, almost all existing reports have been componentised (technically reestablished). This allows the same reports to be reused in different places and ensures better, consistent styling.

Improved Linking
Existing links have been reviewed and titles (where sensible) linked to the detailed breakdown reports.

Link to the Online Manual Reports & Exports