How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from November 08, 2020

New Project Focus for Planning.

With the new project favourites, you can better overview the current planning status, reduce the planning view to a favourite project, and drag projects directly into the planning.

Project Favourites

Quick info on schedulable remaining hours and planned volume of a project
Alongside the project name and the client, the schedulable remaining hours are displayed (1).
The project popup shows how the remaining budget is already allocated (6).

Drag projects directly into planning
A project can be placed directly into the planning via drag & drop (2).

Reduce entire planning to a specific project
Clicking on a project tile reduces the planning to the people assigned to the project for time tracking. Other scheduled individuals are also displayed.

Link to the project
Right-clicking on the project tile (3) allows you to jump directly to the project.

Adjust project colour
In addition to the previous option of adjusting the project colour via right-click on an entry, this can now also be done directly in the project bar by right-clicking on the project tile (3).

Besseres Management in der Projektplanung durch die Projektleiste

(English image not yet available)

Display Control

Select/deselect project
After clicking on the project icon (4), a popup with the projects opens. Now select or deselect the favourite projects. The selected projects form a responsive project bar.

Quickly hide the entire bar
The project tiles can also be quickly hidden via the eye symbol (4).

Adjust the order of project tiles
The order of these tiles can be determined by yourself. To do this, move the projects in the popup in the desired order via drag & drop (5).

Deselect individual projects
Either click on the line in the popup or even faster: Right-click on the project tile (3).

Search or filter by own projects
In the project selection, you can search for projects and filter by your own projects on the right.

New projects
New projects where you are listed as the project manager are automatically added to the project favourites.