How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from August 18, 2020

Project Profitability Reimagined.

Projects are viewed comprehensively: For projects not yet fully invoiced for the budgeted amount, the budget is considered. The new filter and sorting options allow for various perspectives, and reorganizing columns along with budget inclusion reveals additional information.

(English image not yet available)

New in the Comprehensive Report (1)

Projects are viewed as a whole. Costs and invoiced amounts are not time-bound.
Budget as a new column.
If the project is not fully invoiced, the budget amount serves as a benchmark.
Bar chart comparing Budget/Invoiced with costs, indicating current positive or negative profitability.
Labels are displayed with the project and can be directly adjusted.
Difference after costs from Additional services as a new column.
Profitability percentage as a new column.
Columns can be sorted ascending and descending with a click.
Project number and Client are displayed in smaller font size in the second line after the project name.
New filter area for labels, invoicing type, project management, etc.
Detailed profitability information Total (2).
New Excel project export tailored to the new report.

New in the Project Report (3)

Here too, similar to the comprehensive report, the budget is now included (if available). The budget amount takes precedence in profitability considerations if it is higher than the already invoiced amount.

Added Value for Project Controlling

Profit after External Costs
The new "Difference" column shows the profit after costs from Additional services.

Better Assessment of Ongoing Projects
Including the budget allows for the evaluation of ongoing projects.

Which of the archived projects brought us the most, which had the greatest profitability, the highest personal expenses, the largest budget?
The sorting option offers new possibilities.