How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from September 25, 2023

Various Quick Wins & UX Improvements.

(English image not yet available)

Projects

Planned Invoicing in the Project List

In the budget progress chart, alongside the information about the amount already invoiced, the planned invoicing amount according to the invoicing schedule is now displayed in light grey (1).

More about invoicing schedules

Project Group Budget Control

In the project group report, when a group budget is set, the sum of the project budgets is compared. The red display quickly indicates if the group budget is too small (2).
If no group budget is set, the project budgets are automatically summed as the group budget.

More about project groups

Time Tracking

Share Timesheet Entry with All in One Click

When sharing a timesheet entry in time tracking, you can now select all individuals with one click.

More about sharing timesheet entries

Optimised Dropdown

For better readability of the project name in the time tracking dropdown, the display of the client name takes up less width.

Expenditures

Assign Expenditures to Cost Group

When assigning expenditures to a project, you can directly choose the cost group (3).

More about cost groups

Minor UX Improvements

In bulk invoicing (Invoicing > Billable), the selected period is displayed in the next step but is no longer changeable – a new note has been added to indicate this.
For the English user interface, the term "Expenditure" is now used for "Ausgaben", while "Expenses" remains for personal expenses. Previously, this was not clearly distinguished and applied.
When recording fixed cost amounts (monthly variations), the month is no longer just shown as a placeholder but is displayed below the field, ensuring clarity about which month is being edited, even for later changes.