How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from September 13, 2018

The Interim and Final Invoice.

What is an interim invoice? How do you proceed? What should you consider? This article provides a concise overview of interim and final invoicing for a project.

Abschlagsrechnung und Schlussrechnung Agentursoftware

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What is an interim invoice?

An interim invoice is issued for a percentage or relative portion before the project's final completion.

Common practice:
30–50% of the proposal amount is invoiced after the project starts or upon reaching a first milestone. The corresponding final invoice follows upon project completion.

When does an interim invoice make sense?

Typically, projects are invoiced after completion – once the service is delivered. However, larger projects tie up many resources over a longer period. This raises the question of how to ensure cash flow during this "dry spell" to pay all employees their salaries on time. Therefore, for larger projects, agreeing on one or more interim payments makes sense. It can also benefit the client, as they won't have to settle a large sum at the project's end.

How do you proceed?

Consider this during the proposal phase. If the proposal amount is relatively high, you can agree on an interim payment with the client. Often, the proposal states, for example, "50% of the proposal amount is due at the project's start." After the client confirms the proposal, a corresponding interim invoice is created.

What should you consider with an interim invoice?

An interim invoice is essentially a regular invoice and must include all standard details.
Additionally, it should be labeled as an "interim invoice" (or a related clear term - e.g., "advance invoice"). If there are multiple interim invoices, they should ideally be numbered for easy tracking.
Every interim invoicing process must include a final invoice.

The Final Invoice

A final invoice should be titled "Final Invoice" (or End Invoice). This makes it clear that one or more interim invoices are associated with it.
The deduction of interim invoices is done by specifying the invoice number, invoice date, and VAT amount.
Interim invoices are either a) deducted before the final invoice total net and by specifying the invoice number, invoice date, and VAT amount or b) gross afterwards.