How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from February 22, 2024

Quick Wins for a Smoother Workflow.

Our premise remains: MOCO should be enjoyable. We've made some minor tweaks to ensure that many small tasks are even easier to handle.

Quick Wins zu Kostengruppen bei Zusatzleistungen, dem Projektfortschritt und Skonto für Ausgaben.

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Always Keep Additional Services in View

When invoicing additional services, any assigned cost group is displayed directly (1). This allows you to select additional services more precisely for the invoice.
With many cost groups in a project, all but two are collapsed (2). This saves space when scrolling and makes the entire page more organized.
Recurring additional services are also initially collapsed to save space.

More about cost groups

Project Progress Report Easier to Adjust

The selection of the timeframe for project progress has been simplified (3) – plus, there's a notification if there is data outside the displayed timeframe. Check it out!

☝️Not familiar with the project progress in the project report? Since this info isn't relevant for all projects, the tile needs to be activated via the gear icon at the top right.

Discount for Expenditures

A discount can now be applied to incoming invoices for transfers.

The discount payment term is displayed in the overview – look for the dashed green line in the expenditures entry or in the Smart Filter "Transfer" (4).
During manual payment entry, the discount amount is automatically offered for adoption via click within the term.

Further Optimizations

When copying an invoice, the stored contact (recipient) is also copied (if the invoice remains in the same context, i.e., client).
The accounting export (CSV) now includes the project number.
If you enter a hourly rate per person in the project and have defined in the settings that invoicing should be grouped by service in this case, the services will now be set as lump sum items on the invoice. Previously, these were detailed items, which sometimes led to rounding errors and odd hourly rates.