How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from April 09, 2024

Synchronise Credit Card Payments and Receipts with MOCO.

MOCO + Pliant: Direct integration of the credit card solution for comprehensive synchronisation of all credit card payments and receipts. Company purchases and employee expenditures are automatically recorded, analysed, and prepared for accounting in MOCO.

Kreditkarten Integration Pliant MOCO ERP Agentursoftware

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Benefits of Credit Card Integration

The integrated credit card solution simplifies and enhances the efficiency of managing business expenditures. Key highlights include:

Automatic recording of all credit card payments.
Automatic recording of all credit card receipts.
Supplementary synchronisation from MOCO to Pliant.
Real-time view in the cash flow report.
The cardholder is identified in MOCO for each expenditure, ensuring correct allocation.
The integration is developed and maintained by MOCO and is included in the subscription.

Automatic Recording of All Credit Card Payments

Transactions from Pliant are synchronised as expenditure payments in MOCO. There's no need to reconcile the credit card statement. Transactions not yet booked in Pliant (shown as pending) are displayed in number and total, with a link under "Drafts".

Automatic Recording of All Credit Card Receipts in MOCO

MOCO directly creates expenditure drafts with receipts from Pliant. If text recognition (OCR) is enabled, the receipts are also read.

If the receipt is recorded later in Pliant, it is synchronised retroactively. If the receipt is missing, MOCO still creates an expenditure draft with a note that the receipt is missing.

We recommend always capturing receipts via Pliant. Pliant offers an email address for receipt submission. The receipts are then automatically assigned to the payment.

Supplementary Synchronisation from MOCO to Pliant

If a missing receipt is added to an expenditure draft in MOCO or a payment from Pliant is assigned to an already recorded receipt in MOCO, the receipt is also synchronised to Pliant.

This significantly reduces administrative effort, simplifies receipt tracking, and ensures both systems are always up to date.

Real-Time View in the Cash Flow Report

Since payments are recorded immediately after approval from Pliant, they promptly flow into the cash flow report, and you can also see the payment in the Dashboard tile "Outgoing Payments".

Why Use Such a Credit Card Solution?

Here's why it's worthwhile to use such a card solution – aside from the seamless integration into MOCO:

Completely digital card and receipt management.
Any number of credit cards can be created for personal expenses, projects, or specific purposes. New employees can instantly receive a card with a click.
Each card can have an individual limit.
Cards can be created immediately and added to the smartphone wallet right away.
You always have an overview of which receipts for credit card payments are still missing.

Popular with Agencies

Many agencies work remotely or in a hybrid model. The digital credit card solution provides a simple, flexible, and yet transparent payment option for management for all employees.

Agencies offering SEA can create a card per ad channel, client, or project and control expenditures with budgets.

Pliant

Best-in-Class Approach
Like MOCO, Pliant also follows the best-in-class approach: A few tools focused on specific areas, optimally integrated, provide the best flow and most value.

Unique Comprehensive Integration
The usual approach so far has been "light integrations" – only payments are fetched via finAPI, not receipts. MOCO is currently the first agency software in the DACH region to offer such a direct and comprehensive integration with Pliant credit cards.

Not using Pliant yet but interested? More info on Pliant

Activate Credit Card Sync

Activation

You activate the option in Settings > Extensions > Credit Cards. After clicking the "Activate" button, you confirm the connection to your pre-created Pliant account.

kreditkarten integration agentur pliant einstellungen

kreditkarten integration agentur pliant einstellungen

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Then You're All Set

The rest happens automatically: As soon as the payments are booked by Pliant, the expenditure draft and payment are automatically recorded in MOCO. The receipts are synced. We describe the mechanics in more detail above.

Kreditkartenzahlungen synchronisieren Pliant und ERP MOCO

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Note for Accounting: Accounting is disabled in Pliant as the preparatory accounting is done via MOCO. Accounting in MOCO

Collected Experience from Practice

We at MOCO use MOCO as our ERP and the Pliant credit card solution for our company for about 3 months. The practical experience played a crucial role in achieving a truly meaningful integration.

This is how the cards work for us: Some employees have a personal virtual card for expenses like travel costs. We also have a credit card through which our subscriptions (tools and other services) run.