How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from November 18, 2025

The New To-dos in MOCO.

Tasks not organised in a management system can easily be overlooked. Say goodbye to your sticky notes: with MOCO To-dos, you can effortlessly manage administrative tasks, milestones, and reminders.

(English image not yet available)

Capture

Your Personal To-dos

Everyone can record their personal to-dos in MOCO. Simply click on the new to-do icon right next to notifications (1) and get started. Your personal to-dos are visible only to you.

To-dos for Projects & Leads

Record to-dos for a project or lead directly via the icon in the list (2) or on the detail page at the top right. Use the option to assign a date and person if needed, organising administrative tasks and milestones effectively.

MOCO To-dos Details

(English image not yet available)

Review & Complete

Your To-do List

Under To-dos, you can see all personal and assigned to-dos. The list is sorted by default by due date (3). This way, you always have the most urgent tasks in view and can quickly check what's coming up in the next few days.

Filter the aggregated list by areas if you want to narrow down specific to-dos, or use the search for specific keywords.

Complete

As expected with to-dos, they can be marked as completed (4). You can display and review completed to-dos using the filter (5).

Hints & Notifications

Overdue To-dos
MOCO highlights currently overdue personal or assigned to-dos with a blue dot. In the project or lead itself, an orange notice draws attention to overdue to-dos.

Smart Filter
In the project and lead list, you can filter for corresponding entries using the new Smart Filter "Overdue To-dos".

Notifications
MOCO notifies you when a to-do is assigned to you. You can disable this information in your profile under Notifications.

If to-dos become overdue in projects or leads you are responsible for, you will also receive a notification – regardless of whether someone is assigned or not.

Areas

Choose whether and for which areas to-dos should be used

To-dos can be activated or deactivated for individual areas at any time (Settings > Account > To-dos).

Coming soon: Companies, Contacts, Personnel
In the coming days, to-dos will also be available for additional areas. Keep an eye on the Blog (or the info via the red bell at the top right in MOCO) to not miss any news!