How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from September 18, 2025

Leads: Quick Wins.

These small, refined updates offer you more flexibility for individual use cases and save time in your daily work routine.

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Copy Leads

Although this action should be rare, there are some clients who would like to copy leads. This is now possible – directly in the list via the dropdown or in the lead view via action (1).

Close Leads

If you set a lead to "Lost" or "Cancelled", MOCO will delete planned hours for you and set linked open proposals to "Ignored". If you don't want this, remove the corresponding checkbox in the new closing modal (2).

Register Clients Only When Creating Projects

You can now register the client directly when creating the project (3) . Until then, it's sufficient to note the company in the lead name. This speeds up both lead capture and project creation.

New Smart Filters

Those who have read the news on Leads in the Financial Report are already informed: There are two new smart filters to keep track of the timeframe for leads:

Without Timeframe: Record the expected project timeframe for all leads to keep an eye on your workload (and income).
Adjust Timeframe: Helps specifically to adjust outdated timeframes or to track down closed leads that may not yet have been set to a final status.

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0% Probability for Acquisition Stages

Under Settings > Leads & Proposals, acquisition stages with 0% probability can be defined. What was previously reserved for "Contact Potential" now offers more leeway for individual use cases.