How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from January 18, 2022

Quick Wins: Predefined Client Discount, UX Enhancements & More.

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New Features

Predefined Client Discount (1)
The predefined overall discount is automatically applied to all proposals and invoices created for the client.

Notification for Project Deadline (2)
In the profile under "Notifications," you can now set whether MOCO should notify you on the project deadline.

Time Tracking Android App

The Target-Actual progress bar for the week is now also displayed on Android.
Check-In and Check-Out can be done by long-pressing the icon.

Exports

The proposal export now includes an additional "Labels" column. A useful addition for various evaluation options.
The project export now includes an additional "Lead ID" column.
The timesheet now includes an additional "Modified on" column. This allows tracking if an entry was changed afterwards.

UX Enhancements

Faster Series Entry Until Year-End (3)
To quickly enter a project weekly until the end of the year, you can now simply select "End of Year" or "End of Next Year" with a quick selection.

Invoice Filtering Retained
When navigating back to the invoice list in the browser, you return to the last selected filtering.

Advance Invoice / Partial Invoice
In the proposal invoicing, the type "Advance Invoice" can also be selected to cover all cases. Please be sure to note the difference between partial invoices (invoicing of services) and advance invoices (invoice for a prepayment), as the designation also has tax implications.

When Creating a Client, the UID Input Field is Preferably Displayed (no longer under "More Options") so that the input is not forgotten. If the UID is entered, it is also displayed on the invoice.

Enlarged Document Preview
The document preview when hovering over the document icon in the list is now larger.

Extended Client Selection in Project Creation
When selecting a client, the client number is now also displayed (and can also be searched for).

Notification Inbox

Messages can be moved back from the archive to the inbox.
The hover experience feels better.

Error Handling DATEV Unternehmen online

Faulty documents (e.g., incorrect tax key) are now extracted from the accounting export. The DATEV error message is displayed in the list to make the necessary adjustment and start a new transmission.
Incoming invoice documents with payment methods such as credit card, PayPal, cash, or direct debit are now transmitted to DUO with the status paid. This prevents a payment instruction from being accidentally created in DUO.

Optimized Invoice Approval

Incoming invoices can now also go through an approval process for a few months. The functionality has been slightly optimized:

The colored border indicating the approval status has some spacing to better distinguish it from the potentially colored avatar.
In the filterable view "Approval Pending," you can filter by your own approval requests using "Q."
In the expenditures filter, you can also filter by "Approved Expenditures."
It is recorded under "Notes & Files" when an approval request is deleted.

Personal Expenses Statements Grouped by Year
For better clarity, personal expenses statements are now grouped by year under "Personal" and in the profile.