How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from September 30, 2020

Personal Expenses: Record, Assign to Projects, Approve, Pay.

No more tedious paperwork: Now even managing personal expenses is enjoyable! The simple recording process and streamlined workflow provide clarity, traceability – and save time.

Spesen Belege erfassen

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Workflow Overview: The employee sends receipts via email to MOCO or records them directly in the software – and submits the personal expenses report. The person responsible for their expenses checks the receipts and approves or rejects them. Upon approval, a company expenditure is created from the personal expenses report.

Activate Personal Expenses for Account

In the settings under "Expenditures" > "Categories" activate personal expenses recording.
Predefined categories can also be marked for personal expenses. These categories will then be available for the employee to select. If you define the standard VAT rate for a category in advance, it will be automatically suggested to the employee when selecting the category.

The Employee Manages Their Personal Expenses in the Profile

Record Receipts

a) Record in the profile area (click on the profile picture at the top right).

b) Send an email to MOCO. To do this, scan the receipts (e.g., with the Adobe Scan app) and send them as a PDF to the email specified in the profile area. A personal expense entry is created for each PDF. JPGs and PNGs are currently not considered (as images are often used in signatures and would then create a receipt).

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Add Information
Required for submission: Date, Title, Amount > 0
Optional: Category, Project, Billable, Detailed Info, Receipt (PDF, PNG, JPG)

Submit

Select accumulated receipts under "Personal Expenses" in the profile and submit them as a personal expenses report. Choose a contact person and add a comment if necessary.

Responsible Person Approves Under "Expenditures"

Contact Person is Informed

The chosen contact person is informed via email about the submitted personal expenses report.

Review

Under "Expenditures" > "Incoming" > "Personal Expenses" (1,2) all open personal expenses reports are collected and need to be reviewed:

Complete or adjust details
Remove individual receipts if necessary. They are returned to the employee.

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Approve or Reject
Upon approval, a regular expenditure with the corresponding items is created from the personal expenses report. Additionally, the additional service for the assigned project is created (for cost tracking/rebilling purposes).

The personal expenses report can also be rejected (action at the top right "Thumbs Down Symbol"). The receipts are returned to the employee.

Pay

After transferring the amount to the employee, the payment is recorded as usual. The employee can track in their profile that the personal expenses report has been settled.

Find Personal Expenses Reports Later

In the expenditures archive, you can specifically filter for personal expenses.
Under "Personnel" for the person, all personal expenses reports are listed.

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Note for all who previously had exclusive access to Personal Expenses Beta
The previous menu item "Personal Expenses" no longer exists – personal expenses are now listed directly under "Expenditures" (see above "Review and Approve"). ALL personal expenses reports that have not yet been paid are offered here (again) for approval. Upon approval, the company expenditure and the additional service for the assigned projects are automatically created!