Agency Software Question Catalogue

We have put together a question catalogue from various standard questions, helping prospective customers answer the most common checklist points straight away.

Vendor

Product name MOCO (MObile COmpany)
How long has the product been on the market? 2014
Number of business clients More than 7,000 (as of August 2025)
Number of employees in development 8

Technologies

Standalone system Yes
Mac & PC compatible Yes, system- and platform-independent.
Web-based, cloud software Yes.
Mobile version available for smartphones Yes. For iOS and Android
Extensions and integrations Yes. API, webhooks, and its own extension for task management and collaboration: Trello, Asana, Jira, Clickup, Github & others; options for 5,000+ apps via Zapier or Make, e.g. Slack (internal company communication), Google Drive, Dropbox, etc.; direct DATEV integration, CSV, or DATEV accounting export.
Multi-user capability Yes

Licences

One-off purchase Not possible
Rental or subscription Yes
Can users be added/removed later? Yes – simply add them yourself or (temporarily) deactivate them. Only active users are billed.
Price per licence From EUR/CHF 15 per month and user, tiered pricing from 50 users
Setup costs No
Update and maintenance costs Included
Trial options Yes. Create a personal account in 5 minutes. The full feature set can be tested with no obligation for 30 days.

Data Security

Data location Data centre in Basel, Switzerland
GDPR GDPR-compliant. Data processing agreement provided when subscribing.
Backups Backups at least twice a day
Installation on your own server possible? No

Additional Services

Email support Yes, plus in-app support directly from the product team.
Phone support No
Training, consulting, workshops on-site at the client Training is not necessary, as you can get up to speed with the software very well without it. However, online training or consulting is available on request. There is an onboarding video that replaces a standard online demo, as well as a complete online manual. Individual online sessions can be booked if needed.
Custom extensions, bespoke development Yes and no. You can share requests, but implementation needs to make sense for all users. This keeps the software easy to develop further and as simple to use as possible. For specialist requirements, there are a wide range of integration options.

Clients

Unlimited contacts per client Yes
Search options Yes
Unlimited custom fields per client and contact Yes
An address can be both client and supplier No. The company is recorded separately for each purpose (or can be filtered via tagging)
Clients and contacts can be exported with all details Yes (Excel), API
Collaborative work on notes possible Yes: shared access and @mention functionality

Quotes

Free text in quotes possible Yes
Different layout per quote Yes and no. Formatting is consistent throughout, but different layouts can be created by using the elements differently.
Quote, product, and service templates Yes: configurable service catalogue
Creating a quote is possible without a project Yes
Quotes can be copied Yes
Quotes can be used as a concept document Yes and no. There are descriptions and design options, but it is primarily designed for cost breakdowns.
Attachments and third-party content are possible Yes
Calculation (profit calculation) in quotes possible Yes
Status tracking as a feature Yes
Linking quotes to projects, clients, & suppliers possible Yes

Sales

Lead management Yes
Managing outbound calling Manually via configurable sales stages and follow-ups.
Follow-ups Yes
Converting a quote into a project Yes
Communication stream on the project Yes
Planning potential projects with probabilities Yes
Send automated emails to clients (with certain limitations) No
Communication history with the client Yes
Link to long-term and medium-term planning Yes
Dashboard, forecasting function (charts, figures, etc.)? Yes
Campaign feature No. Email lists can be exported via contact management (tagging possible)

Projects

Project possible without a quote Yes
Project can be billed flexibly Yes. Time and materials, fixed price, combinations, billed to the client together with other projects
Target-Actual checks for time and third-party services Yes. Budgeting is possible for project group, project, services, staff, and third-party services.
Linking invoices to projects Yes
Project status report Yes
Determining project profit and loss Yes. Profitability reports.
Determining the average hourly rate per project Yes. Custom project list.
Overview of all projects Yes. Central project list, custom project list, reports.
View of all project dates and phases Yes and no. No dependency-based planning, but dates and milestones can be mapped via the to-dos.
Warning when certain values are reached Yes. Notification via in-app, mobile push notification, and/or email.
Timeline view of staff and teams for utilisation Yes. Integrated capacity planning
Project templates available Yes. Via project copies; certain default values can be stored globally
Taking third-party costs into account Yes
Automated repetition of third-party costs Yes
Assign incoming invoices as costs Yes
To-do lists Yes
Collaborative work on project documents Documents such as quotes and invoices can be edited/added to by multiple people. Live display of who is currently editing.

Time Tracking

Time tracking per employee with one click Yes
Tracking by project and service type Yes
Tracking against planned projects Yes
Daily overview of all employees Yes
Monthly overview of all employees Yes
Annual overview of all employees Yes
Tracking internal tasks Yes (internal projects and services you can book time to)
Combining the time tracking and invoicing system Yes
Holiday planning and holiday requests Yes
Recording sickness and absences Yes

Billing

Individual hourly rates by employee and service type Yes
Individual price lists per client Yes and no. Current approach: projects are copied within the client, including services and hourly rates. (An optional separate price list per client was planned by mid-2019)
Payment terms definable per client Yes
Unlimited billings per client Yes
Different billing address per client Yes
Invoicing without a project Yes
Differentiation of hourly and daily rates per client Work is done with hourly rates. However, quotes and billing for the client can also work entirely with daily rates.

Employees

Weekly and monthly hours can be customised Target weekly hours can be defined. Further adjustments are possible via the time account.
Holiday entitlement can be customised Yes
Holiday and absence calendar linked to resource planning (employees/projects) Yes
Holidays and absences visible for all employees Yes, with the appropriate access rights, or via export to, for example, Google Calendar
Export the planner Yes. Google Calendar and iCal

User Settings

Personal dashboard/homepage No personal dashboard, but a customisable business dashboard
Configurable list view Yes
Customisable menus Yes. Via access rights.
Favourites/bookmarks view Yes. Via labels
Client view available Yes. The project report can be shared with the client (reduced view).

Communication

Chat, channels, etc. Direct messages/requests and tool notifications – but it does not replace a communication tool such as Slack

Task Management

Ticketing system No. Integration with Trello, Asana, Meistertask, Jira, etc.

Accounting

Automated invoice creation Not directly. Billable items are created automatically, and invoices can be created and sent with one click via a bulk action.
Automated reminder creation Not directly. Overdue invoices are displayed, and reminders can be created and sent with one click via a bulk action.
DATEV interface Yes. MOCO is a DATEV partner and offers, among other things, direct transfer.
Incoming invoices, including e-invoices, can be managed Yes. Digital invoice inbox.
Account and cost centre management Yes
Cash flow planning Yes

Document Management

File upload Yes
Other document management No
Try Free for 30 Days

Your account is ready to use straight away. No payment details required.