Agency Software FAQ

Agency Software FAQ

We have compiled a FAQ from various standard questions that immediately answer the most common checklist points for interested parties.

Manufacturer

Product Name MOCO (MObile COmpany)
Since when has the product been on the market? 2014
Number of corporate clients More than 7,000 (as of August 2025)
Number of employees in development 8

Technologies

Standalone system Yes
Mac & PC compatible Yes, system and platform-independent.
Web-based, Cloud software Yes.
Mobile version available for smartphones Yes. For iOS and Android
Extensions and integrations Yes. API, Webhooks, and custom extensions for task management and collaboration: Trello, Asana, Jira, Clickup, Github & others; options for 5000+ apps via Zapier or Make: e.g., Slack (internal company communication), Google Drive, Dropbox, etc.; direct DATEV connection, CSV or DATEV accounting export.
Multi-user capability Yes

Licenses

One-time purchase Not possible
Rental or subscription Yes
Users can be added/removed later? Yes - easily add or (temporarily) deactivate them yourself. Only active users are billed.
Price per license From 15 EUR/CHF per month per user, tiered pricing from 50 users
Setup costs No
Update and maintenance costs Included
Testing options Yes. Personal account created in 5 minutes. The full range of features can be tested without obligation for 30 days.

Data Security

Location of data Data centre Basel, Switzerland
DSG/DSGVO DSG/DSGVO compliant. AVV contract upon subscription.
Backups Data backup at least twice daily
Installation on own server possible? No

Additional Services

Email support Yes + In-app service directly from the product team.
Telephone support No
Training, consulting, workshops on-site at the client Training not necessary, as you can easily get to grips with the software without training. Online training or consultations are available upon request. There is an introductory video that replaces a standard online demo - as well as a complete online manual. Individual online appointments can be booked if needed.
Custom extensions, custom programming Yes and no. Requests can be communicated, but implementation must make sense for all users. This keeps the software well-developable and as easy to use as possible. For special requests, there are a variety of integration options available.

Clients

Unlimited contacts per client Yes
Search options Yes
Unlimited free input fields per client and contact Yes
Address can be both client and supplier No. Company is recorded separately for both purposes (or can be filtered by tagging)
Clients and contacts can be exported with all details Yes (Excel), API
Collaborative work on notes possible Yes: Shared access and mention functionality

Proposals

Free text in proposals possible Yes
Different layout per proposal Yes and no. Formatting is consistent, but different layouts can be created through varied use of elements.
Proposal, product, and service templates Yes: Pre-definable service catalogue
Proposal creation without a project possible Yes
Proposals can be copied Yes
Proposals have a conceptual character Yes and no. Descriptions and design possibilities - but primarily designed for cost breakdowns
Attachments and external content possible Yes
Calculation (profit determination) in proposals possible Yes
Status control as a function Yes
Linking proposals to projects, clients & suppliers possible Yes

Sales

Lead management Yes
Telephone acquisition control Manually via settable sales stages and reminders.
Reminders Yes
Proposal conversion to project Yes
Communication stream on the project Yes
Planning of potential projects with probabilities Yes
Automated emails to clients with certain restrictions No
Communication history with the client Yes
Linking to long-term and medium-term planning Yes
Dashboard, forecasting function (graphics, figures, etc.)? Yes
Campaign function No. Email lists exportable via contact management (tagging possible)

Projects

Project possible without a proposal Yes
Project can be invoiced flexibly Yes. Based on effort, flat rate, combinations, via client together with other projects
Target-Actual controls for times and external services Yes. Budgeting of project group, project, services, personnel, and external services possible.
Linking invoices to projects Yes
Project status report Yes
Determination of project profit and loss Yes. Profitability reports.
Determination of the average hourly rate per project Yes. Individual project list.
Overview of all projects Yes. Central project list, individual project list, reports.
View of all project dates and sections Partially. No planning with dependencies but dates and milestones can be represented via todos.
Warning when reaching certain values Yes. Notification via in-app, mobile push notification and/or email.
Timeline view of staff and teams regarding workload Yes. Integrated capacity planning
Project templates available Yes. Through project copies, certain standard values can be stored globally
Consideration of third-party costs Yes
Automated repetition of third-party costs Yes
Assign incoming invoices as costs Yes
To-do lists Yes
Collaborative work on project documents Documents such as proposals, invoices can be edited/added by multiple people. Live display of currently editing individuals.

Time Tracking

Time tracking per employee with a click Yes
Tracking by project and type of service Yes
Tracking on planned projects Yes
Daily overview of all employees Yes
Monthly overview of all employees Yes
Yearly overview of all employees Yes
Tracking of internal tasks Yes (Internal projects and services that can be booked)
Integration of time tracking and invoicing system Yes
Holiday planning and application Yes
Recording of illness and absences Yes

Billing

Individual hourly rates by employee and type of service Yes
Individual price lists per client Partially. Current method: Projects are copied within the client including services and hourly rates. (Optional different price list per client planned by mid-2019)
Payment terms definable per client Yes
Unlimited invoicing per client Yes
Different billing address per client Yes
Invoicing without a project Yes
Differentiation of hourly and daily rates per client Work is done with hourly rates. Proposals and invoicing for the client can, however, function entirely with daily rates.

Employees

Weekly and monthly hours are customizable The target weekly hours can be defined. Further adjustments are possible via the time account.
Customizable holiday entitlement Yes
Holiday and absence calendar linked to deployment planning (employees/projects) Yes
Holidays and absences visible for all employees Yes, with appropriate access rights or via export to e.g. Google Calendar
Export of the planner Yes. Google Calendar and iCal

User Settings

Individual dashboard/homepage No personal dashboard but customizable business dashboard
Configurable list view Yes
Personalizable menus Yes. Through assignment of access rights.
View favorites, bookmarks Yes. Option via labels
Client view available Yes. The project report can be shared with the client (reduced display).

Communication

Chat, channels etc. Direct messages/requests and tool notifications – does not replace a communication tool like Slack

Task Management

Ticket system No. Integration with Trello, Asana, Meistertask, Jira etc.

Accounting

Automated invoice creation Not directly. Billable items are automatically created and invoices can be generated and sent with one click via mass action.
Automated reminder creation Not directly. Overdue invoices are displayed and reminders can be generated and sent with one click via mass action.
DATEV interface Yes. MOCO is a DATEV partner and offers direct transmission among other things.
Incoming invoices including e-invoices can be managed Yes. Digital invoice receipt.
Account and cost centre management Yes
Liquidity planning Yes

Document Management

File upload Yes
Other document management No
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